waterlilybarb

Are you by any chance ticking the "Save copy to outbox" option? If so, your messages are only being sent to your outbox, not to the intended recipient.

waterlilybarb

Do NOT select the "Save copy to outbox" when sending a PM. Please see the this thread for an explanation.

edit: no longer applicable, as the box has been removed. [ Last edited by waterlilybarb at 10-11-2012 14:29 ]

Stelchoo

The Secret Circle Season 1x15	The Secret Circle Season 1	02-17-2012, 8:32 PM	Paid
The Secret Circle Season 1x15	The Secret Circle Season 1	02-17-2012, 8:32 PM	2
The Mentalist Season 4x15	The Mentalist Season 4	02-17-2012, 8:31 PM	Paid
Arctic Air Season 1x6	Arctic Air Season 1	02-17-2012, 8:31 PM	0
The Mentalist Season 4x15	The Mentalist Season 4	02-17-2012, 8:29 PM	2

Stelchoo

Hi I lost 6 points yesterday due to no sound Appreciate if you could refund them to me Thank you

shinny

Please use the link in post one to PM lbjedward. You should include a copy of your viewing history.

chief_jnr

pls refund my points, this is my viewing history.. The Secret Circle Season 1x15 The Secret Circle Season 1 02-17-2012, 11:02 PM 2 The Vampire Diaries Season 3x15 The Vampire Diaries Season 3 02-17-2012, 10:54 PM 2

minnieholly

I have noticed more on the flash site you lose points a lot faster, the minute you click a source you lose a point and sometimes the video doesn't play.

codebreaker

Once you click the first time you have up to 30 clicks in 24 hours on the same episode before you are charged again

3gin3

I need four points refunded for two episodes of Without a Trace that said stream not found.

waterlilybarb

You need to follow the directions in post #1. Simply posting in here will not get you a reimbursement, you must send a PM to lbjedward.

nuisancept

Lost 6 points already just trying...

waterlilybarb

Yes, this has already been reported in our Error Report thread. You need to read post #1 & follow the directions to send a PM to lbjedward in order to receive reimbursement.

kkwi4350

I was trying to watch Star Trek: Next Generation - Season 7 Poor connection on Episode 12 which I tried and failed to stream TWICE 'Video not found' error on the American server for Episode 13 meant I lost a further set of points Please refund and confirm. Many thanks, AK

codebreaker

You need to follow the instructions in post #1 and send him a PM

euanmac

From 3.7.12 been unable to access any shows but charged 8 points. Please refund. thanks

codebreaker

You have to send lbjedward a PM for re-reimbursement of points

shinny

Use the link in post one and, as Jim says, send a PM to lbjedward with the details.

rubricboy

Hi, I need to have 200 points refunded. I exchanged F$20 for 200 points and the status is incomplete. I've lost all points now even though I've not viewed a single show. Please take a look at my account and help me recover the lost points. Your help is very much appreciated. Cheers, Michael

codebreaker

You need to send a PM to the administrator in post #1

waterlilybarb

Jim is correct. Use the link in post #1.