hi please help (lost points)
Hi Sinead,
I have pm-ed lbj twice now in the last few days,but have not received any answer.
here is what i sent him, can you help please?
.. i have just made my first purchase and i am trying to watch an episode of desperate housewives.
however as i didn't know which episode i had seen already,(as they don't have a title or short description) i opened a few of them,3-4 before finding it.
now, its working perfectly but i noticed that i have been charged for those episodes too.
your colleague in customer service advised me to write to you about it, so i was wandering if there is anything you can do to rectify the situation and also perhaps give me some directions so that i can avoid doing this in the future...
10033547 Desperate Housewives Season 5 22 2009-05-18 10:13:52 91.106.227.194
10033534 Desperate Housewives Season 5 21 2009-05-18 10:12:09 91.106.227.194
10033529 Desperate Housewives Season 5 19 2009-05-18 10:11:47 91.106.227.194
10033527 Desperate Housewives Season 5 16 2009-05-18 10:11:22 91.106.227.194
Thank you in advance.
A
