Reply 1#1 sweetkathryn74's post
As you may be aware, this type of administration is handled by our admin staff who are based in China. That in itself can pose problems with timezones and sometimes available staff to carry out these functions.
I am sure that the points will be converted in as timely a matter as possible and apologise for the delay. I know it can be fustrating not being able to view your favouritee shows due to lack of points.
