waterlilybarb

Which version of Android is your device running? My Samsung Galaxy S2 tablet was having issues a couple months ago, but now works for both movies & TV shows. I have a couple other Android devices. The one running an older operating system isn't compatible with the site now, but initially it was just the TV shows that wouldn't play. I think they currently run the movies & TV shows with different coding, which would explain the differences in being playable. If you have the option of updating your operating system, that would likely fix the issue.

waterlilybarb

The computer runs on a completely different operating system, so the fact that it works there doesn't mean it will work on mobile devices. You shouldn't need to go back to factory settings. I believe you need to be running at LEAST the Lollipop Android OS. Anything older won't run the tv shows. I'm do understand your frustration, and am sorry you're having so much difficulty.

Your user group is not an indication of how long you've been a member, but rather how many forum credits or points are in your account. Some members who cashed in points got downgraded back to newbies in the past. I honestly can't remember if that was changed.