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NEW ERROR REPORTING - Fix the bugs

This thread has been Bumped by waterlilybarbat 2-4-2019 15:47.

NEW ERROR REPORTING - Fix the bugs



This is the place to report any errors you come across while watching TV show episodes or movies. The problems can range from a missing episode, out of order episodes or seasons, and video/audio lag, including if the picture or sound disappears completely. Once you have reported the problem a mod will then confirm that the problem exists and add the problem episode into the table at the bottom of this post. After a problem is confirmed, points will be awarded. Members will get 6 points (3 for the episode problems and 3 for reporting the bug) for each bug reported - including bugs reported on free shows. If a bug has already been reported, but is not on the table, members will receive 3 points. Once on the table, no points will be awarded.
Note: Point amounts for reported errors have been updated because the price to watch has gone up.
The information we need you to include is quite simple.
SHOW or Movie TITLE - the title of the show or movie you were watching.
EPISODE (for TV shows) - which episode it was. Please include the name & number.
DEVICE - what type of device you are using to view - computer, tablet, smart TV, etc.
PROBLEM DETAILS - Be sure to include times of when the problem occurs (very important for video/audio lag).
** Please only post errors that are impacting your ability to view the episode. Minor Audio/Video glitches should not be posted here and will not be recorded on the table. You are welcome to post incorrect title names, inaccurate pictures etc also however they will not be recorded on the table.

**To request reimbursement for lost points, please send a PM to lbjedward, as explained in post #1 here.**



Error Reporting Thread

Date Added Title Episode Problem Details Device Last Checked
01-Nov-16 Finding Dory HD version Message: Error loading media PC & Tablet 01-Nov-16
21-Mar-17 The Big Bang Theory 6x04 Message: The requested URL was not found on our server. All 21-Mar-17
[ Last edited by waterlilybarb at 7-1-2018 13:14 ]

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Reply 2#2 codebreaker's post

I just tried it, and it is now currently running on my laptop.
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Reply 4#4 codebreaker's post

Yes. I made sure to check the HD version, since you specified it was that one.

EDIT: I just rechecked it, and got that message. Will check it again shortly to see if it stays a problem.
[ Last edited by waterlilybarb at 11-1-2016 18:25 ]
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Reply 7#7 woothdye's post

No, but the old list is still accessible. You just can't post in it.

Reply woothdye, lolotte, gdi3, heatherfcassidy posts
Many of the episodes this week were slated to be new, but were switched to repeats because of the World Series (baseball). That's why that happened. I know I had set my DVR to record the new episodes of my regular shows, and many were either repeats or a completely different show was aired in its place. The upload team likely didn't check the episodes, but went on the info that they were supposed to be new. I will double check to see if the repeats are still up, and will add them to the list.

Reply 12#12 heatherfcassidy's post
You can also try sending an email to LBJEDWARD@GMAIL.COM. He is more likely to check those messages.
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APOLOGIES

I'm sorry I haven't been keeping up with things in here. I've not been well, and haven't been doing a whole lot online these past few weeks (maybe months). I'll try and get on top of things as soon as I can.
Remember to KISS......Keep It Simple Stupid!

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Reply 31#31 Crixan's post

Are you sure you have the right season and episode number, because that is not an old episode. That was a new episode that aired on November 9, 2016, which I watched a few weeks ago.
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Reply 33#33 Leah's post

What browser are you using? I just checked, and the episode is currently playing for me in another tab - using Windows 7, Chrome.
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Reply 35#35 Leah's post

Glad to hear that it's working for you.
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Reply 55#55 ItsNell's post

When does the issue start? I have it running right now, and the sound is working fine. Are you sure you had the sound on? Might sound like a stupid question, but I often keep my laptop on mute, and have been known to forget to turn the sound back on right away.
Remember to KISS......Keep It Simple Stupid!

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Reply 72#72 TheeForsakenOne's post

I just checked, and episode 4x17 appears to be working now.
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Reply 74#74 woothdye's post

I just checked it, and it seems to be working fine in Chrome.
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Reply 76#76 slade01's post

Ah. I just checked the HD version, and it is coming up as "File not found" too.
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Reply 80#80 latinlady617's post

If you don't play it in HD, it does work. I have it running right now. I'm not sure why the HD files are not working for some shows, but most non-HD versions are playing fine. For reimbursement of lost points, you need to send a PM to lbjedward, as he's the only one who can take care of that.
Remember to KISS......Keep It Simple Stupid!

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Reply 105#105 Milks26's post

I just checked and, as far as I can tell, they are all there.
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Reply 107#107 Milks26's post

Glad to hear it. I noticed that there aren't any viewer reviews, so I wonder if they were rearranging things?
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Same issue as above

Quote:
Originally posted by pjrplay1 at 11-2-2017 15:13 Law and Order: SVU Season 19 Episode 6 is a repeat episode Chicago PD Season 5 Episode 6 is a repeat episode. I lost 6 points.
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Reply 113#113 laurcali37's post

I did some checking online and, apparently, some of the networks decided at the last minute to air repeats because of the World Series.
NCIS & NCIS: New Orleans did air new episodes though. NCIS is still the wrong episode, but NCIS: New Orleans is now the correct episode.
The new episodes will air at their scheduled time next week, so they should be available to view after that. Sorry about the mix up.
[ Last edited by waterlilybarb at 11-3-2017 18:40 ]
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Reply 120#120 gbal01's post

I watched it on Netflix, and there weren't subtitles for every part that had non-English dialogue.
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Reply 124#124 bala's post

It seems to be fine now. Are you still having issues?
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Reply 128#128 yunaaisha's post

Episode 8 does not air until December 30th. They must have accidentally posted an invalid link.
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