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NEW ERROR REPORTING - Fix the bugs

This thread has been Bumped by waterlilybarbat 2-4-2019 15:47.

NEW ERROR REPORTING - Fix the bugs



This is the place to report any errors you come across while watching TV show episodes or movies. The problems can range from a missing episode, out of order episodes or seasons, and video/audio lag, including if the picture or sound disappears completely. Once you have reported the problem a mod will then confirm that the problem exists and add the problem episode into the table at the bottom of this post. After a problem is confirmed, points will be awarded. Members will get 6 points (3 for the episode problems and 3 for reporting the bug) for each bug reported - including bugs reported on free shows. If a bug has already been reported, but is not on the table, members will receive 3 points. Once on the table, no points will be awarded.
Note: Point amounts for reported errors have been updated because the price to watch has gone up.
The information we need you to include is quite simple.
SHOW or Movie TITLE - the title of the show or movie you were watching.
EPISODE (for TV shows) - which episode it was. Please include the name & number.
DEVICE - what type of device you are using to view - computer, tablet, smart TV, etc.
PROBLEM DETAILS - Be sure to include times of when the problem occurs (very important for video/audio lag).
** Please only post errors that are impacting your ability to view the episode. Minor Audio/Video glitches should not be posted here and will not be recorded on the table. You are welcome to post incorrect title names, inaccurate pictures etc also however they will not be recorded on the table.

**To request reimbursement for lost points, please send a PM to lbjedward, as explained in post #1 here.**



Error Reporting Thread

Date Added Title Episode Problem Details Device Last Checked
01-Nov-16 Finding Dory HD version Message: Error loading media PC & Tablet 01-Nov-16
21-Mar-17 The Big Bang Theory 6x04 Message: The requested URL was not found on our server. All 21-Mar-17
[ Last edited by waterlilybarb at 7-1-2018 13:14 ]

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Movie: Finding Dory

Message: error loading media while trying to play in HD on both desktop and tablet
Recent Ratings
  • waterlilybarb Points +4 Confirmed now. Thanks for reporting. 11-1-2016 15:29

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Reply 2#2 codebreaker's post

I just tried it, and it is now currently running on my laptop.
Remember to KISS......Keep It Simple Stupid!

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Reply 3#3 waterlilybarb's post

Have you tried clicking the HD button as that's where I'm still having the problem

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Reply 4#4 codebreaker's post

Yes. I made sure to check the HD version, since you specified it was that one.

EDIT: I just rechecked it, and got that message. Will check it again shortly to see if it stays a problem.
[ Last edited by waterlilybarb at 11-1-2016 18:25 ]
Remember to KISS......Keep It Simple Stupid!

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Criminal Minds S012E05 The Anti-Terrorism Squad Old episode from last season
Recent Ratings
Irony. Yummy and delicious like cake.

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Was the old list checked before making this new thread to make sure there wasn't still issues with those TV episodes? It's highly likely the previous assets were reused and still have bugs
Irony. Yummy and delicious like cake.

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Law & Order SVU - S018E06

Newly uploaded episode S018E06 is episode S018E02 [ Last edited by lolotte at 11-3-2016 13:36 ]
Recent Ratings

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Reply 5#5 waterlilybarb's post

I just checked by viewing history and looks like it took over 40 attempts to get back off the HD with the error message taking away the time line bar

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Chicago PD

Chicago PD 4x06 is a duplicate of 4x02. However, I've been messaging Lbjedward about other points that I'm owed from errors since April and he's yet to open any of the messages so how do I go about getting these points reimbursed? Thanks
Recent Ratings

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Law&Order SVU

Episode 6 is a repeat of another episode. Please fix.
Recent Ratings

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Criminal Minds 12 x 5

Hi,

In addition to my post above, Criminal Minds 12x5 is a duplicate of 11x7. How has that happened? Please can you let me know how to claim my points back as messaging Lbjedward hasn't worked for months.

thanks
Recent Ratings

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Reply 7#7 woothdye's post

No, but the old list is still accessible. You just can't post in it.

Reply woothdye, lolotte, gdi3, heatherfcassidy posts
Many of the episodes this week were slated to be new, but were switched to repeats because of the World Series (baseball). That's why that happened. I know I had set my DVR to record the new episodes of my regular shows, and many were either repeats or a completely different show was aired in its place. The upload team likely didn't check the episodes, but went on the info that they were supposed to be new. I will double check to see if the repeats are still up, and will add them to the list.

Reply 12#12 heatherfcassidy's post
You can also try sending an email to LBJEDWARD@GMAIL.COM. He is more likely to check those messages.
Remember to KISS......Keep It Simple Stupid!

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Chicago PD Ep mixup/wrong

Hey, Chicago Pd S4 Ep 6 is a repeat of Ep 2.

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Hannibal Season 3

Episode 9 & 10 have the titles switched according to the usual sources but not willing to waste points to find out if the episodes are also wrong [ Last edited by codebreaker at 11-5-2016 16:56 ]

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Reply 13#13 waterlilybarb's post

Thank you for the explanation. Appreciate it. Have yesterday emailed Lbjedward on gmail account requesting my 3 points be given back but so far no reply and no points.

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Conviction

Conviction is not listed under 'C' when you search for tv shows

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Reply 17#17 slade01's post

That's not the only one as I have given up looking for them under the alphabet, it's just easier to use the search box

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The 7.39

This was added on 22/01/2014 but has disappeared totally from VIPTV

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The 100

Is only available from the search box as it's no listed in the A-Z list

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