Thread
Printable Version

Account Locked

Account Locked

Hello, I'm not sure if this is the correct way to communicate with support service, however, I have tried a few times with the Live Support on VIPTV.net but have received no response. When I try to log in it says my account is locked and to contact support. Please let me know what to do to get my account unlocked. Thanks in advance for your assistance. uniklyme [ Last edited by uniklyme at 7-26-2013 12:17 ]

TOP

Reply 2#2 waterlilybarb's post

Hi Barb, Thanks for your response!! I've checked my account daily and to see if there is a PM from LBJ... no word yet and account is still locked. Although I had points on my account, I have also added points via Amazon hoping that will work. Any suggestions? Thanks in advance for your assistance. ALP&B, uniklyme

TOP

Reply 5#5 lbjedward's post

Hello, I have checked my email inbox and junk/spam mail and have not found the email. Please resend and cc to: uniklyme@hotmail.com Also, I sent a PM to waterlilybarb and trulee this evening before I saw this post... here is the PM: Hi Barb, I have not heard back from anyone and my account continues to be locked even though I should have over 500 points. I am very frustrated as it has been over a month since my account has been locked. I understand you did what you could to fix the issue but to no avail. Can you please let me know what I can do to expedite the process of getting my account unlocked. Thanks in advance for your assistance. uniklyme

TOP

Thread