waterlilybarb

That is not true.  I have tried to help you, but you didn't follow my instructions.  I provided a link to the site administrator in my initial reply to your PM.  Just click on the link (it's in red), and then input your information in the box that you would normally type a message.

waterlilybarb

The information codebreaker is correct.  I deleted the other new thread you started about this same problem.  THere is no need to post multiple threads about the same issue.  It will not result in any quicker action.  I will send a PM to Admin directing him to this thread.

waterlilybarb

Please STOP posting new threads about this problem.  I have merged them into this one thread.  I replied above.  I have sent a PM to Admin directing him to this thread, as I said I would.  There is nothing I or any other moderator or member can do.  You need to wait until the site Administrator looks into your problem.  I'm sorry it's taking so long, but I have no control over that.

waterlilybarb

Thanks LBJ!  

waterlilybarb

No one is mad at you, and it's not a bother.  I do understand your frustration, as it is frustrating for us too.  Did you check both the account names that LBJ mentioned?  He said your account shows it has the points, so I don't know why they aren't showing up for you.  Have you tried clicking on a show to watch to see if it will let you watch it?  I know that might sound stupid, but it might reboot your account and have you sign in again, which MIGHT make your points show up for you.  Other than that, I don't know what to suggest.  If it doesn't work, we can ask LBJ for another suggestion.

waterlilybarb

I have sent you a PM.  Please respond to me via PM.  I don't know what else to suggest, since LBJ says your points are in your account.