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Lost points - VIP Acct only showing 1pt

Lost points - VIP Acct only showing 1pt

After making 3 purchases of F$ on the 12th of July and transferring all to VIP Points all of a sudden roughly 600 points have just disappeared from my account and also neither friends vista, nor VIP are showing a true reflection of my account transactions. I have my paypal statement showing the purchase of the F$. I therefore ask those in Admin positions if you can assist in my obtaining the points returned. I'm hoping it's a network glitch and all will be rectified tomorrow but I thought best to notify you now. Regards Gresk

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Send a PM to LBJedward

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Still no response to the PM, may I ask how long I should expect to wait for a PM back from Lbj? Kind regards

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Reply 3#3 Gresk's post

So long as you didnt tick the box saying 'save a copy' - he will get it when he is next online. If you did tick it, could you please resend it without saving a copy, that way he will get it. It may be a few days as they are in a different timezone and may have several PM's to respond to.
trulee - Red is better than Blue, We're the CHAMPIONS so it's TRUE!!

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Many thanks

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Still no reply, is there any other admin other than LBJ who can research this loss of points please as VIP is the only way in which I can watch any TV, I'm reluctant to try putting more points on seeing as I had 600+ points sitting there before the database decided to remove them. Any assistance would be appreciated.
Recent Ratings
  • trulee Points +8 For your trouble 8-19-2009 07:11

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Reply 6#6 Gresk's post

LBJ is the main admin who deals with matters such as these. I will send him a PM highlighting your situation. In the meantime please accept these forum points.
trulee - Red is better than Blue, We're the CHAMPIONS so it's TRUE!!

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Thank you kindly for your efforts.

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Many thanks

Just a reply to say a great thanks to LBJ for sorting out my predicament, it was a user error and not an admin error and for that I apologise should I have seemed in my posts to imply that. Thank you again LBJ and Trulee. Gresk

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