waterlilybarb

Sorry, I missed that you already posted there. You can send an email to LBJedward@gmail.com.

koeppel

Hello, 

I made several attempts to load a show and was charged 10 points. Please reimburse my account if possible.

Thank you.

koeppel

waterlilybarb

For reimbursement, you need to send a PM to lbjedward, as stated in post #1.

Racheli78

I bought an amazon giftcard and the points were not credited. I've pm'd lbjedward 3 times in the last week and not received a reply. Is there another administrator to contact?

shinny

Hi there, yes you can send him an email at LBJedward@gmail.com

Crixan

I paid for 100 pts yesterday, still have not gotten my pts on vittv.net, tried to contact lbjedward both here and on email...nothing...anyone know how long it´s supposed to take?

codebreaker

I thought with the new system of buying points directly it would be instant but with the 50% more offer I would of used Amazon gift card

Edit PS Have you sent a message to admin through VIP yet [ Last edited by codebreaker at 11-3-2016 15:07 ]

arksongbird80

I don't know if anyone else is having this problem, but with the new site I click on an episode and different one will play. Example...Click on S2E6 and it will play S2E16. I've sent my PM to LBJ. Hopefully he'll answer soon.

arksongbird80

Does anyone know what's happened to LBJ? He use to be very punctual and efficient when answering or responding on the forum. I sent my email more than 12 days ago and haven't heard anything....

arksongbird80

Okay Seriously....it's been a month. Now it's a bit ridiculous! Does LBJ not moderate any more??

Leah

pitch season 1 episode 9 is not loading. Please refund lost points and also fix the error.

waterlilybarb

I just checked, and that episode is working just fine. You have 24 hours to watch it without being charged again. If you are watching on your computer, you might want to try a different browser. Also, to report errors, please do so in this thread, since that's where the techs check to see what needs to be fixed.

waterlilybarb

Yes, he is still the Administrator of the site. I honestly don't know why there is a delay in his response. I am assuming you sent your message to his gmail account, but if you haven't, it's: LBJEDWARD@GMAIL.COM.

arksongbird80

Thanks Lily. I'll try again from my personal account. I'm never confident the emails I send from this site go through...

arksongbird80

I thought i would let everyone know, I received an answer on this site from LBJ for my refund today.

shinny

That's great, glad you finally got an answer.

arksongbird80

Does anyone else have a problem with clicking one episode and another plays?? This has happened to me a dozen times and I have no idea why!!

waterlilybarb

I haven't experienced this. Is it happening on particular shows, or on all? What type of device are you using to watch episodes?

arksongbird80

Hey Barb, This problem happens on my laptop. I've tried waiting to ensure the page is fully loaded and yet when I start the episode it always takes me a minute to realize I don't remember the opening flashbacks. It's only happened on stargate: Atlantis but that's about the only show I'm watching on here now. It's complicated to watch too many more so I've decided to ween myself off. I wish some of our "suggestions" would be done, but I don't think that's on the agenda. hmmm

waterlilybarb

Hmm. Very odd. It's also strange that I only see the last 3 seasons of that show listed. It's been a while since I've seen the episode, so I wouldn't recall which was correct. Episode numbers would be helpful, so we could let Admin know. I checked the old Error Report thread to make sure it wasn't an old issue, and there's nothing for SG: Atlantis listed there, so this is a new issue. Maybe if we can isolate the problematic episodes (unless it's all of them), something can be done to fix them.