shinny

Try the suggestions in this thread => Flash Trouble Shooting / Helpful Tips Thread With regards to your last point, can you elaborate? I'm not completely sure what you mean.

shinny

Let us know how you get on tomorrow

shinny

Just to let you all know lbjedward is researching a pop out screen version but if it can be done it will take some time. We appreciate your patience.

shinny

That's strange and your Flash Player version is up to date etc? I'm sure you've probably tried all the suggestions in that thread. I'm having no problems with Firefox but Craig reckons Google Chrome is better. Maybe give that a try.

shinny

Oops, just saw your reply Jim!

shinny

Thanks Jim. I'll pass it onto lbjedward. I think the problem is having to write that code into all the files. I've no idea how easy/hard it is but lbjedward indicated it would be time consuming.

shinny

The problem is there are so many components and it's so hard to know which combination are causing the problem. So it's a real trial and error thing. I understand everyone's frustration, I'd be pee'd off too, but in the long run this change over makes more sense.

shinny

This is what I have been doing too but I've also let lbjedward know it's happening. It should bring you back to the point you were after you login so that's a flaw at the moment.

shinny

Thanks for this. Most of these requirements would have been the same for Real player so most people who had no problems on Realplayer and now have Flash Player problems will need to dig a little deeper as to why it's now a problem. For new members, who've never used Real or Flash player it's worth checking these requirements. Especially, as woothdye indicates above, if your computer went out with the ark!

shinny

I understand your frustration but the feedback the admin team have given to us is that since the introduction of Flash Player they've actually seen an increase of new members to the site. So although there are some teething problems, from a business management point of view, the change has been more successful than not. I'm sorry that you are having a lot of problems and at this point it's hard to advise you what to try, because as you well know, there can be so many varying factors as to why you are having problems. At this point our admin team are the only ones who can make that determination as to whether the negative impact far out weighs the positive and if it is the former then I'm sure they will look at that but all indications suggest it is the latter. [ Last edited by shinny at 5-7-2011 16:58 ]

shinny

Lol, I love your analogies woothdye!

shinny

You'll have a Realplayer option back on Thursday per lbjedward update (see post one) here -> Updated on May 10th: VIP.tv-video.net to reopen on Thursday [ Last edited by shinny at 5-10-2011 23:03 ]