shinny

It's also happened to me. I think it happens when the existing session hasn't closed down properly (i.e. Realplayer is hanging in the background)

If what Serena has said doesn't help, try pressing CTRL, ALT and DELETE to get your task manager sessions. Go to processes and find your realplayer session (it will be realplayer.exe or something similar) and end the task. Then try it again. If that doesn't work or if you don't see the realplayer process name, restart your computer.

shinny

Bonnie, no problem at all. Thanks for the nice feedback + I didn't think you were rude at all. I know what it can be like to be frustrated when you really want to watch something and something goes wrong.

I also meant to say that sometimes it's because firefox hangs, so similar to what I said above about "killing" the task. Go to task manager (as above) and end the session.

One of these things will work, if it happens again !!!