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loading probs

Tug and Gisele, are you loading it in Realplayer or on the screen that opens first? If not on realplayer, then I suggest you try that. Right click on the R at the bottom right hand side of the screen, then clock on Play in Realplayer. Then let it load to the end and watch. Staircase, you will only be charged once if you switch from US to Europe server and vice versa. If you exceed 30 clicks or 24 hrs, then you will be charged extra. Let me know how you get on.

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Reply 6#6 Gisele's post

No problem. Just check your connection speed settings are right too. You do that by going into the following: Solution 3: Test your connection speed. 1. In RealPlayer, click the Tools menu, and then select Preferences. The Preferences box opens. 2. In the Category pane, click Connection. 3. Click the Test Connection button, then the Perform Test button to determine your current connection speed. 4. Click the Update button to set your minimum bandwidth preference. 5. Click OK. 6. Try to play the clip again Also try this: Solution 4: Increase the time-out settings, and try playing the clip again. 1. In RealPlayer, click the Tools menu, and then select Preferences. The Preferences box opens. 2. In the Category pane, click Connection. 3. Under Network Time-out, increase the time-out settings by 10 seconds. 4. Click OK. 5. Try to play the clip again. 6. If you still have problems, increase the time-out settings by another 10 seconds and try again. Keep trying until the clip plays or it becomes obvious that increasing the time-out settings will not resolve this problem. Increasing this time also increases the time you wait for a time-out message to appear.

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Reply 8#8 Gisele's post

Sorry I can't be of any more help. However, if you are watching it when it stalls try moving it only say 10 seconds. As in pull the bar up a little bit for 10+ seconds. Sometimes that kick starts the communication and will bring it back up to 100%.

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Reply 10#10 Gisele's post

That's great. Usually these things are just trial and error to see which one works !! This also happens to me, so that's what I do to get around it. Glad we could sort it !

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