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Updated on May 16th: VIP.tv-video.net reopened

Help?

I have put in many hours troubleshooting RP for my PC and then my Mac. It was frustrating at the time, but I was extremely pleased with the service and your awesome site made my nomadic lifestyle a little more comfortable (as you can see by my recent $100 purchase). I have been trying very hard to get this to work in flash, to no avail. I see no advice to make it work. The video will only load 1 out of 5 times, then will only load for 1-3 minutes. The 1-3 min of video is choppy and out of synch. Even if the videos played, I am less likely to use the site because it is impossible to multi-task without a separate sizeable window. I would appreciate an email indicating when the reported "bugs" have been fixed, and if there is information on whether any setting can make the site usable again. I do appreciate everything you guys have done, but I also accept that I might just not be the target user anymore and will be sad to move on....... I am not opposed to putting in a little work to get the settings usable, but if this is the future of the site, I would appreciate a full refund of my attempts to make it work and my $100 that cannot be used.

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Reply 236#236 waterlilybarb's post

Thanks; I tried everything but Chrome, I am on a Mac. It looks like the biggest problem is that I am always traveling so do not have a strong connection. It sounds like that is a deal breaker for the upgrade.

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