I have to say, I agree with Daniel, you shouldn't shut down threads just because someone is complaining about vip-tv's service, they are paying customers after all. There's no need to muzzle criticism, this will only create more dissatisfaction.
Having said that, I haven't noticed any change in how long it takes until episodes are uploaded. I've been a member for over two years and of course mistakes happen now and then (e.g. wrong episodes, late updates) but if anything, they seem less frequent to me now.
btw how come bala is banned?