waterlilybarb

Sorry to hear you are have probems.  Just to make sure, you DO know that just because somthing shows up more than once in your viewing history does NOT mean you have been charged more than once.  It only indicates how many times you had to click on the episode to watch it all the way through.

As for points from the Member's Challenge, I am assuming you are referring to the Fix the Bugs challenge.  If the error you reported is found to be working fine for others or has been previously reported, points will not be awarded, as indicated in post #1 of said challenge.  If you are awarded points there, you will have to wait to accumulate a minimum of 10 points and apply to convert them to VIP points in the weekly thread in the Points Conversion Board.

Please also see Serena's suggestions in post #2.  Hope this has proved helpful, and please don't hesitate to repost if you have any more problems.

BTW, there are going to be some improvements made as regards the viewing.  The bugs need to be worked out prior to implementing them.