waterlilybarb

You do not have to close (or exit, as you say) when the grey invalid screen shows up.  Just hit stop and start, as Tina said.  Try playing some of the quizzes based on the free shows - there are currently 3 (Star Trek :TNG, Blade & Life) to earn some points that can be converted to VIP points.  Plus, by watching the free shows, you can work out any glitches you may have with your RealPlayer.  The links to the games are all on our Game Board.