waterlilybarb

Excuse me, but it has already been explained to you where the payments go. This is a legitimate site that has been in operation since 2007. Nothing about any of the payment systems is a scam. No one is forcing you to use the site, or to pay for anything. However, we have members who have been using the site for years, and have not had any issues with their payments. Occasionally, it has taken longer for their purchase to be processed, and our previous credit card payment gateway was problematic for many, which is why it was changed. The payment options are all safe methods, and just because they aren't exactly what you think they should be doesn't mean they aren't legitimate. If they weren't, do you think that thousands of users would continue to use the site, and make payments? We don't delete complaints that are posted in the forum, so you are more than welcome to look through old posts to see what others have said regarding payments. Other than that, there is nothing any of us can do or say to reassure you, though I would think that since you previously mentioned you have a friend who uses the site and has made payments, I find it odd that you are so distrustful. ~ Barb

waterlilybarb

Don't worry about your previous attempts. It says failed for me for just clicking through to check if the system is working & not purchasing any points.

When you click on the "payment" button, does it not take you to the page to fill out your credit card information? I think the number of days is how long you have to convert your F$ into points, but I'm not 100% sure on that, since that is a new line particular to the new credit card gateway. Once payment goes through, you shouldn't have to wait at all. When you purchase F$, you can then go into your VIPTV account, and exchange your F$ for points - 20 F$ = 200 points - to be used whenever you like until you run out of them. They do not expire, unless you choose the 30 day unlimited watching option when converting your F$ into points.

I hope that makes sense.

waterlilybarb

As a moderator, I cannot speak for Admin. Moderators are here to help direct members to solutions, but have no authority with regards to how the site is run. I don't recall anyone posting that they were unable to convert their F$ to points, since that is something each member can do themselves by going into their account. We can't force Admin to respond more quickly. I'm sorry it has proven to be such a hassle for people. We, the moderators, have brought many of these issues to the attention of the Administrator, but that's really all we can do.