Hi
Solution 3: Install the latest version of DirectX. DirectX is another set of drivers that to send information from the computer to your video card. RealPlayer uses the DirectDraw features of DirectX to optimize the video presentation. DirectX is a component of the Windows Operating System. If the DirectX components are out-of-date or damaged, RealPlayer may crash or display the video incorrectly. Install the latest version of DirectX from
http://www.microsoft.com/directx
Is this the program that you have/had on your pc?