madshader

I have an interesting problem with the payment system. I went through the payment process as always but this time when I submitted my payment details, I got a page that said the payment had not succeeded. So I tried it again, and this time it said that it succeeded but did not give mt eh F$. However, i checked my bank account and the $30 was withdrawn from my account. I got the email confirmation saying that payment was successful, but no record of it in my Friendvista payment history. How do I fix this?? I've never had a problem with payments before and I've been a member for 4 years now.. please help!

madshader

Thank you for your prompt reply. However, I emailed him saturday and still have not heard anything back on this? Does ibjedward still check his emails? Or is there someone else that i can contact??  Thanks!

madshader

Yeah, I'm in the same boat as you jcfinc, only to the tune of $30. And yes, it's been 6 days for me as well...

madshader

Perhaps LBJ should consider giving access to one other person, like you Barb. You've been very responsive to our concerns, I know you'd be a good person to handle these kinds of things. Is LBJ gone m.i.a.? Is he still alive?

madshader

It's been 10 days.... this is getting out of control.

madshader

Well, i've been a paying customer for 4+ years now, so I have no doubt that the payment system usually works. However, this one time it did not work properly. The money was taken from my bank account, I was emailed with an automatic letter stating that payment was indeed successful, but no F$ appeared in my friendvista account. Obviously, the payment system is not perfect. Anyway, I'm not screaming bloody murder yet, but I am irritated that it's taking this long just to get the one and only person on this planet that can fix it to reply. I think it's a bit silly that it all begins and ends with only one person... don't you?