I work in technology. We do changes to our systems multiple times per week. When we make a change which negatively impacts the users, we activate a fallback to put the system where it was previously. I've just finished reading at least two dozen posts from people who are having serious problems with the new Flash system yet it's still there. It's been a week. Seriously, it's time to recognize that the change you made is not working out. Go back to the way it was, examine what didn't work, fix it & re-release in a limited fashion on a test basis so the issues can be worked out before going live to the whole user community.
And this is happening during all the season finales as well. First rule of change management - do it at the lowest impact point.
After reading the tips, I downloaded the latest version of Flash, I switched to Chrome & I verified I'm getting a download speed of 98 mpbs (that's ninety eight, not nine dot eight). Still, I'm buffering every 3 seconds. That's no exaggeration, it's literally every 3 seconds.
I have no doubt this change was made with the best of intentions but it's time to realize that it's not working. If you're running a service for the benefit of your users, it's time to make the move back to the way it was when people could enjoy it.
I moved from the US to a foreign country a year ago & VIPTV has been my lifeline. It's truly sad to have that line severed but there are other options on the net and after a week of frustration, I'm now going to start exploring them. I have points for another month, though, so I'll check back to see if things turn around. I sincerely hope you do the right thing.
