lisecnz

I am a new user to the site and have tried many different things... I was able to watch episodes (free shows) Friday night (15 hours ahead of US etc) with now problems, but then all through this weekend, I've had continuous loading problems... I have tried loading it in Real Player mode, and it will load to about 76% and then just stay there... I tried watching a VIP show (I have points) and the same thing happened (I lost 2 points). Is this due to server peek times or is this a common problem down in this area of the world? Many thanks for your help Lise

lisecnz

Hi everyone Thanks so much for the suggestions! I have increased the time-out settings to 300/300 but will try it in 10 increments and see if that makes a different. I'm in QLD as well but with 3, they are actually very fast internet (3.6mbps) which is pretty good for this area of the world... I can upgrade to faster, but for now this is what I can afford. Would this speed be the issue? I wouldn't have thought so, because I can watch other streaming programs from other sites (not as good as VIPTV though!) with no problem. Just seems weird that it would work one night and then not the next! That's what lead me to believe it could be server peek times... Thanks again for all your help, I will keep you posted if it changes and will keep an eye on times as well, in case it does make a difference!! Take care Lise

lisecnz

Update: for the past two nights I have not been able to watch any programs! They load to about 50%, one loaded to 99% and then wouldn't go any further! I am trying to watch them all at around the same times, 9:30 - 10:00pm QLD, Aussie time. In fact, the whole VIPTV site is slow for me, takes forever for pages to load... not having problems with other websites. Is it just me? I've since found out that 3.6mbps is not that great, but again, I sill fail to see how one night I can watch back to back episodes with no problems and then for the past two nights, not see any! Very frustrating! Any thoughts/suggestions welcome! Take care Lise

lisecnz

Thanks guys, I will try the uninstall option for Realplayer and then do the reinstall... glad the internet connection isn't the problem - I didn't think it would be, but it pays to check. You guys rock, I really do love this site!! Take care Lise

lisecnz

Update 2 - hi everyone, so I did as suggested, and did a "clean" uninstall of Real Player and installed v10.5. I also tried "radio tower" and was able to stream the stations with Real Player no problem. I was able to load a program using the EU server, but the sound cut out while numbers continued to increase but the video stopped as well. I had no luck on the US server. I was trying to watch a free show "Privileged" Season 1, ep15. This is the third night I've had no luck :-( I'm really not sure what else I can do... can someone try this particular program and episode and see if they have any issues? It could be that the internet connection here just isn't good enough. What confuses me though is last week and over the weekend, I was able to watch programs with pretty good success, only had to restart my computer once and it worked fine after that... Any ideas/suggestions would be welcome! Take care Lise

lisecnz

Hi Shinny I did as you asked and it makes no difference... I can't seem to get anything to play now! I don't know what has happened... maybe I need a new laptop I think! I will leave it for a few days and see what happens. Thanks so much for all your help!

lisecnz

I thought the same thing too, but did virus scan and defrag on it last night, it doesn't seem to have made any difference. What is slow is the web for me, only in the last week or so has it really slowed down, I check the connection speed etc and it still says 3.6mbps, but I wonder if that is entirely true. In any case, my laptop is 3 years old and perhaps if I was using something newer I wouldn't have an issue. I just don't understand what the change is... prior to last weekend, the net was nice and fast and I was happily watching my tv programs! I think my next step is to take the laptop back to factory install, do a full reinstall of the operating system and start fresh! Thanks for all your help :-)

lisecnz

Ok, so am I wanting to keep an eye on the downloading speed or just the speed in general? I gave up trying to watch episode 15 and moved onto 16 and after a couple of tries today, I was able to watch it! Nothing has changed! Of course, then when I try to watch episode 17, it is not working again! Can't seem to win! Ok, so my internet is absolutely crap!! Check out my reading... I shall be calling the provider tomorrow, because they guarantee a speed of 3.6mbps and that is what "their" stats say on the launch tool - Download 17.64mbps and Upload 3.64mbps) The tool you provided Shinny gave me these readings: Download: 64kbps (so that is only .64mbps) Upload: 40kbps The download test took 15 minutes to complete!! So it must have slowed right down in the past week! How rude! So, they are completely lying! [ Last edited by lisecnz at 3-1-2009 10:49 ]