lbjedward

Hello, my buddies,
Recently, I received lots of complaints about connection glitches(parameter setting error, timed out, no loading while playing and login problem). We admins apologize for this issue.
It may be caused by:
1. Increasing traffic since September because lots of shows are back recently.
2. User center uses more resource of the user database server.
3. Some bugs exist in codes.

Our solutions as follows:
1. Check codes to fix bugs.
2. Monitor the traffic on all servers to check out whether it should be upgraded.
3. Please feel free to send us your pts refundment request via Email at service@friendvista.com or pm to lbjedward

Tips for reducing connection glitches:
1. Play video in Realplayer via click on Real icon on the bottom and pause it for two minutes at the start.
2. Try to watch video via EU server if video can not be loaded via US server.
3. Don't worry, you can watch the same ep for 30 times in 24h with no additional cost.

We are taking action and hope you all know this.
Thank you!