rd27302

Hi! Since yesterday none of the shows are running. The site is very slow and it takes several seconds (30-40) for each page to open. I know this doesnt sound like a lot but it IS a lot when these same pages (and other pages) usually open in less than a second or two! When I do click on the episode the window pops up and realplayer indicates that it is 'contacting' but the show doesnt begin and eventually realplayer shows an error message. This has happened with everything that I have tried, including episodes of Royal Pain, Better of Ted, and Entourage. I have also been charged points for the episodes that didnt play! Nothing on my computer or my internet connection has changed. Everything else is working perfectly fine, and the VIP tv site/shows were working fine until yesterday! help!

rd27302

It has been like this for over 24 hours now. I dont know what maintenance would render the website unusable for such a long period of time. I have not recieved any possible solutions. This is truly disappointing.

rd27302

Like I said, everything on my end is the same. Internet etc is working as usual. Just having problems with the vip.tv website. Still painfully slow.

rd27302

thats for the response ibjedward. Yours is the first response that acknowledges any problem and actually offers and explanations instead of saying 'wait' or irectly deflecting blame on the users internet/computer etc. now that we know you are looking into it, it is easier to be patient.