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To achieve your smartphone objective, you have abandoned and betrayed the far greater number of users who, quite honestly, couldn’t care less about watching TV or movies on a telephone.
Don't mistake the vocal few with the majority. Just because those who are complaining the loudest are desktop users, it doesn't mean that they are the majority.
Logically, those who are quite happy with the site now are far less likely to come to the forums and complain.
Myself, I am a mobile user. I watch VIPTV on my smartphone, on my desktop PC in my study, and on my Chromecast (TV) using my smartphone to cast. Most of the time it's watching on my chomecast using my phone, or actually on my phone.
The new interface is not ugly really. No uglier than the old one. Neither were/are beautiful from a design POV. The old one was also full of UI mistakes, but you folks were used to them, so it wasn't obvious to you.
Saying all of that, I really hope that the management improves the site some more. Latest updated episode list, the viewing log search, prioritise TV shows over movies, etc etc. (I'm happy we have movies now too, just put them underneath TV shows).