I'm also having trouble getting points verified. I purchased 240 on the 8th. I sent an offline message to CS - no reply. I tried when it was online and did not receive any answer or even have the fact I sent something acknowledged. After reading here I sent a PM to Zhang with the paypal conformation information yesterday. The points are still not verified and I have not received any reply. Please let me know what the next step is to get the points I purchased verified and available. Thank you.