If other links work in real player for you, then it would seem that it's the VIP site that is having troubles, as it sometimes does, either due to maintenance or overloaded use. To avoid losing points, try a free episode first before a VIP episode. I've been doing that more and more to avoid losing points myself...as it seems getting lost points back is becoming somewhat problematic. Anyway, hope it all gets sorted out for you, I know how frustrating it can be.
