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The reported problems continue

I too am having issues, website is frustratingly slow, some episodes are not loading at all and when they do I am having numerous problems with them stopping and starting. Seems that a lot of people are having issues with very little information coming to us from anyone about when this is going to be resolved. I have already lost numerous points and don't appreciate just being told it must be our fault. We pay for this service. Asking to have it sorted out or at the very least being told if you are even addressing the problem is not much to ask....

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