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Not working on Iphone or IPad

Not working on Iphone or IPad

I have not been able to watch any shows on my Mac mobile devices. I can watch on my computer but not on my Iphone and Ipad which is ver annoying. I recently bought points and it seems to be a waste. On top, every time I try watching. points are being deducted! Can I have them back? And when can this problem be fixed???!!!

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