gabsimom

Just please be patient, It is Chinese New Year and perhaps Tech support is on Holiday. And some times updates that we make in our programs can affect your viewing. Sorry again for your trouble.

gabsimom

I did not notice anyone saying they have never lost points but just say they have never had major problems. I honestly think it has to do with the holiday. I know I have troubles sometimes but playing realplayer mode usually fixes most of my issues.