I am also sorry things seem to take longer, I noticed it during the holidays and just chalked it up to the regular guy being on vacation or too much work being put on one person. I never asked. But things seem to be back to normal now. Also we have plenty of threads to report problems that are actually highlighted and used often and have we an update thread that lets you know when we expect things to be updated and what got missed. We have live CS to report problems as well. I also need to point out Mods cannot see who you have pm'ed or who has pm'ed you.