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Points disappeared in a different way

Points disappeared in a different way

Hi - I bought F$, then converted them. This reset my viewing history and I started happily watching. After 4 or 5 shows, my points disappeared and now show 0 points and my OLD viewing history like I never bought the points. Did anyone else have this problem? I sent a message to Ibjedward but since I'm not familiar with this system I don't even know if it was sent correctly!

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Reply to gabsimom

Nope, tried that a couple of times, didn't work.

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