Lost points - VIP Acct only showing 1pt

Gresk

Newbie

Rank: 1

1^# Big Middle Small Post at 8-15-2009 10:52 Author Only

Lost points - VIP Acct only showing 1pt

After making 3 purchases of F$ on the 12th of July and transferring all to VIP Points all of a sudden roughly 600 points have just disappeared from my account and also neither friends vista, nor VIP are showing a true reflection of my account transactions. I have my paypal statement showing the purchase of the F$. I therefore ask those in Admin positions if you can assist in my obtaining the points returned. I'm hoping it's a network glitch and all will be rectified tomorrow but I thought best to notify you now. Regards Gresk

TOP

spratt89

Super Moderator

Rank: 8 Rank: 8 Rank: 8 Rank: 8

Major

2^# Big Middle Small Post at 8-15-2009 10:54 Author Only

Send a PM to LBJedward

TOP

Gresk

Newbie

Rank: 1

3^# Big Middle Small Post at 8-16-2009 13:08 Author Only

Still no response to the PM, may I ask how long I should expect to wait for a PM back from Lbj? Kind regards

TOP

trulee

Super Moderator

Rank: 8 Rank: 8 Rank: 8 Rank: 8

Still loving ma team.

Commander

4^# Big Middle Small Post at 8-16-2009 13:29 Author Only

Reply 3#3 Gresk's post

So long as you didnt tick the box saying 'save a copy' - he will get it when he is next online. If you did tick it, could you please resend it without saving a copy, that way he will get it. It may be a few days as they are in a different timezone and may have several PM's to respond to.

trulee - Red is better than Blue, We're the CHAMPIONS so it's TRUE!!

TOP

Gresk

Newbie

Rank: 1

5^# Big Middle Small Post at 8-16-2009 22:29 Author Only

Many thanks

TOP

Gresk

Newbie

Rank: 1

6^# Big Middle Small Post at 8-19-2009 06:43 Author Only

Still no reply, is there any other admin other than LBJ who can research this loss of points please as VIP is the only way in which I can watch any TV, I'm reluctant to try putting more points on seeing as I had 600+ points sitting there before the database decided to remove them. Any assistance would be appreciated.

Recent Ratings

trulee Points +8 For your trouble 8-19-2009 07:11

TOP

trulee

Super Moderator

Rank: 8 Rank: 8 Rank: 8 Rank: 8

Still loving ma team.

Commander

7^# Big Middle Small Post at 8-19-2009 07:10 Author Only

Reply 6#6 Gresk's post

LBJ is the main admin who deals with matters such as these. I will send him a PM highlighting your situation. In the meantime please accept these forum points.

trulee - Red is better than Blue, We're the CHAMPIONS so it's TRUE!!

TOP

Gresk

Newbie

Rank: 1

8^# Big Middle Small Post at 8-20-2009 02:31 Author Only

Thank you kindly for your efforts.

TOP

Gresk

Newbie

Rank: 1

9^# Big Middle Small Post at 8-21-2009 04:27 Author Only

Many thanks

Just a reply to say a great thanks to LBJ for sorting out my predicament, it was a user error and not an admin error and for that I apologise should I have seemed in my posts to imply that. Thank you again LBJ and Trulee. Gresk

TOP