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Locked Account

Locked Account

Hello. I do not know if this is the correct way to communicate with support service, but I have tried a few times with the Live Support on VIPTV.net but have received no response.  When I try to log in it says my account is locked and to contact support.  Please let me know what to do to get my account unlocked.

Thanks for the help.

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please send a pm to this person

Also include message you are seeing when you log-into your account

[ Last edited by bala at 1-27-2014 16:17 ]

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Reply 2#2 bala's post

Thank you for directing ian.lent in the right direction.  

Reply  1#1 ian.lent's post
The link provided is to the site administrator.  He is located in China, so will likely not be online for another 4-6 hours.  I do recommend checking the forum any time you have issues on the viptv site, as you are more likely to get a quicker response, and instructions on what to you should do to help fix your situation.
Remember to KISS......Keep It Simple Stupid!

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Locked out of my account

Hi, I have the same issue. When I try login it gives me the error message that my account is locked and to contact support.
Can you help?
thanks, Aurelie

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Reply 4#4 aurelies's post

Use the link in post #2 to send a PM or you could email the administrator at lbjedward@gmail.com

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Thanks Jim. I tried the link but it didnt work earlier, so thanks for the email

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Reply 6#6 aurelies's post

The link in post #2 should of took you to your PM addressed to lbjedward

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