rickman

For the past few days we are experiencing some time outs, log in problems and slow responses in this site... and very recently, lbjedward announces that the Friendvista.com was updated. Either they updated the server or what we are not sure because still some of the members including myself experience the same problem. Can we ask with kwargalla ( as the moderator of Site Management) any updates or announcement from the ADMIN reagrding this matter? Many loves this site that's why we are appealling your kind attention. Thanks!

waterlilybarb

I'm sorry for this inconvenience, but the mods haven't yet heard from Admin either. When we know, so will you.

rickman

just hoping that Admin will take action to this matter as soon as possible.

gabsimom

They are just taking longer than we would like. On the upside no forum trouble yet today but it is early and I have yet been over to vip.

rickman

well, in the forum page it sometimes stop for me today but i just refresh the page to continue...

rickman

HEY FOLKS! looks like its back to normal now... if not 100% yet maybe about 95%.... i'm having no troubles surfing around.... CHEERS!!!!

bala

Here a response from the admin

Quote:

Originally posted by lbjedward at 4-28-2009 09:29 I am sorry for about slowness issue. It resulted from our server provider's ISP. We have to give up that server and move all sites to the server located in US. Test results show it's much better ...

rickman

Hello Bala, that's a GREAT relief to everyone!!! let's enjoy again watching great shows!!!! CHEERS!!! to LBJEDWARD and the Team... a big thank you......... Hope everyone now is enjoying!!!!

rickman

hello bala.... yesterday I watched VIP shows without any problem.... today 24 does not load in both server.... well may be this is a remnant of the bugs... please relay this to admin team.... I just lost 2 points

codebreaker

Is it just 24 or is it all shows because i have had lots of problems for 3 or 4 days but i am watching a free show now with no problems

rickman

Yesterday I watched the previous episode of 24, prison break and so u think u can dance and its all working well... including the free shows. today, april 29, I tried to watch episode 20 of 24 but it doesnt load in both server.....

rickman

I checked with free shows today and its working well.....

rickman

the pop up windows of VIP show is only a blank page... and I waited for 4 hours but still a blank page...

waterlilybarb

Strange - I just checked and the shows are listed when I hover on the VIP box. Maybe it's a small glitch only affecting some people.

rickman

I just hope so.... coz yesterday it rans well...

gabsimom

try using a different browser. We recommend firefox but others work too.

rickman

tried everything tina.... anyway, i just hope that it will be ok again soon... i am chatting with the CS right now

rickman

No.4-Customer-Support : 11:00:54 Hello! Welcome to viptv.net. What can I do for you? I: 11:01:46 Do you have an answer now to my question WhY episode 20 of season 7 of 24 doesnt load on both server? No.4-Customer-Support : 11:13:21 yea, our technical people are checking No.4-Customer-Support : 11:13:25 just a min, pls No.4-Customer-Support : 11:14:31 did u get points lost? I: 11:14:38 yes! I: 11:14:53 2 points only No.4-Customer-Support : 11:14:57 if so, you may send your viewing history to zhang2000 or lbjedward, the administrator on friendvista.com via PM or send email to service@tv-video.net, and he will check into and reimburse your lost points. I: 11:18:11 that is not my concern right now. to view the episode and make the VIP shows working is what my priority! its easy to reimburse lost points. but the frustrations of the viewers is quite tough! got it? No.4-Customer-Support : 11:18:33 yea. I c No.4-Customer-Support : 11:19:16 our technical people are checking and fixing that No.4-Customer-Support : 11:19:22 so sorry for any inconvenience

rickman

I tried it with different browsers.... firefox, IE, opera and safari but it doesnt load anyhow...

waterlilybarb

If CS is aying they are working on a technical problem, I'd wait a while longer. It seems odd though, because it loaded fine for me.