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VIP Help!! ~ RealPlayer Troubleshooting Help

Theatre Mode not working

Hi, I used to always be able to watch in Theatre Mode, and be able to pause whilst the program "loaded" along the bottom bar. But now, those 2 options dont work. Its been like that for a while and now I am finally asking for help! I have uninstalled and reinstalled realplayer a couple of times but no change. also, if i access the VIP site via RealPlayer and try to watch a show that way, this also doesnt work - I am not too concerened about that, but I especially miss my being able to "pre-load" programs and that does cut down on jumping/hanging considerably. Any ideas what could be causing those 2 issues? Thanks!

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