waterlilybarb

This is the place to report any errors you come across while watching shows. The problems can range from a missing episode, out of order episodes or seasons, and video/audio lag, including if the picture or sound disappears completely. Once you have reported the problem a mod will then confirm that the problem exists and add the problem episode into the table at the bottom of this post. After a problem is confirmed, points will be awarded. Members will get 4 points (2 for the episode problems and 2 for reporting the bug) for each bug reported - including bugs reported on free shows. If a bug has already been reported, but is not on the table, members will receive 2 points. Once on the table, no points will be awarded.
The information we need you to include is quite simple.
SHOW - the title of the show you were watching.
EPISODE - which episode it was. Please include the name & number.
SERVER - which server you were using - EU, US, HD, or Mobile
DEVICE - what type of device you are using to view - computer, tablet, smart TV, etc.
PROBLEM DETAILS - Be sure to include times of when the problem occurs (very important for video/audio lag).
** Please only post errors that are impacting your ability to view the episode. Minor Audio/Video glitches should not be posted here and will not be recorded on the table. You are welcome to post incorrect title names, inaccurate pictures etc also however they will not be recorded on the table.

**To request reimbursement for lost points, please send a PM to lbjedward, as explained in post #1 here.**

Error Reporting Thread
Date Added	Show	Episode	Problem Details	Device	Server	Last Checked
15-Feb-15	Agatha Christie's Marple	Season 6	All of Season 6 is missing		EU/US/HD	12-Dec-15
18-Aug-15	Aquarius	1x09/1x10	1x09 & 1x10 these are both 1x10. 1x09 "Why?" is completely missing		EU/US/HD	12-Dec-15
03-Aug-15	Backstrom	1x13	Same as 1x12		HD only	12-Dec-15
15-Feb-15	Castle	7x13	Wrong Show. Baby Daddy 4x06 is listed		HD Only	12-Dec-15
07-Mar-15	Charlie Brooker's Weekly Wipe	Season 3	All of Season 3 is missing		EU/US/HD	12-Dec-15
15-Feb-15	Danger 5	Season 2	All of Season 2 is missing		EU/US/HD	12-Dec-15
19-Mar-16	Daredevil	2x07	Wrong episode. It's a repeat of 2x04		EU/US/MOB	19-Mar-16
03-Jul-16	Faking It	3x10	Episode is missing		US/HD/MOB	03-Jul-16
10-Dec-15	Fargo	2x09	Episode is in fast forward	N/A	HD only	10-Dec-15
04-Sep-15	Flashpoint	3x01/3x02	Are repeats of 2x14/2x15. Suspect all of Season 3 to be the same		EU/US/HD/MOB	12-Dec-15
16-Jun-16	The Girlfriend Experience	1x10	same episode as 1x09. HD server is correct.		EU/US	16-Jun-16
27-Dec-15	Haven	5x26	missing		EU/US/HD/MOB	27-Dec-15
07-Mar-15 03-Aug-15	Law & Order	6x21 10x13	Picture goes to black from approx 19:01 to 19:14 Incorrect episode. Showing L&O SVU		EU/US EU/US	12-Dec-15 12-Dec-15
15-Feb-15	Law & Order Criminal Intent	8x08	Freezes completely after 2:28 minutes		EU/US/HD	12-Dec-15
03-Jul-16	Law & Order: Special Victims Unit	1x06	Incorrect episode. Showing 11x06 "Spooked".		US	03-Jul-16
15-Feb-15	Mike & Molly	5x09	Plays 5x08 instead		EU/US/HD	12-Dec-15
16-Feb-15	Monsters v Alien	1x08 to end	Missing		EU/US/HD	12-Dec-15
11-Mar-15	New Girl	4x19	is a repeat of 4x06		HD only	12-Dec-15
30-May-15	Our Girl	1x02-1x05	1x02: is a duplicate of 1x01; 1x03: is actually 1x02; 1x04: is actually 1x03; 1x05: is actually 1x04; 1x05 is missing		EU/US/HD	12-Dec-15
15-Feb-15	Plebs	Season 2	All of Season 2 is missing		EU/US/HD	12-Dec-15
05-Aug-16 10-Dec-15	Project Runway	Season 13 Season 14	Episode 13x02 is missing. Episode 13x01 was a special, which we have, but the real 1st episode of the season is missing Episodes 14 and 15 missing	N/A	EU/US/MOB	05-Aug-16 10-Dec-15
02-Apr-16	Rogue	Season 4	Episode 1 is actually episode 11 of season 3		EU/US/HD/MOB	02-Apr-16
14-Dec-15	The Returned	Season 2	Wrong series - This is the French series. The US series season 2 episodes are missing	N/A	EU/US/MOB	14-Dec-15
07-Mar-15	SAF3	Season 1	Missing episodes 1x12 through to 1x20		EU/US/HD	12-Dec-15
07-Mar-15	Still Open All Hours	1x01	1x01 on VIP is actually the Pilot. 1x01 is therefore missing		EU/US/HD	12-Dec-15
10-Dec-15	Supernatural	11x03	Audio and Video are out of sync - HD ok	N/A	EU/US	10-Dec-15
18-Mar-16	The Magicians	1x09	Incorrect episode. Showing an episode of The Shadowhunters.		HD only	18-Mar-16
27-Oct-15	The Practice	4x10	Video is missing, but audio plays.		EU/US	12-Dec-15
21-Nov-15	Transparent	1x06	is only correct in HD. EU & US are episode 1x08		EU/US	12-Dec-15
10-Dec-15	Without a Trace	7x20 7x24	7x20 is completely missing 7x24 is a duplicate of 7x23		EU/US	10-Dec-15
16-Feb-15	Wizard v Aliens	1x09-1x12 Season 2 & 3	Season 1 from 1x09 - 1x12 plus Season 2 & 3 are missing		EU/US/HD	12-Dec-15

[ Last edited by waterlilybarb at 8-5-2016 00:05 ]

kitty862003

castle season 7 episode 13 is the wrong episode Baby daddy season 4 episodes 6 and 7 ar"> e the wrong show

Shinny: Just to mention that the US/EU servers have been fixed. HD is still wrong. [ Last edited by shinny at 2-15-2015 20:20 ]

codebreaker

Season 3 is missing

codebreaker

Season 2 is missing

codebreaker

Season 2 is missing

Milks26

Law & Order Criminal Intent Season 8 episode 8 - freezes completely after 2:00 minutes (all servers)

Shinny: Added to table. Tks. [ Last edited by shinny at 2-16-2015 21:16 ]

slade01

Mike and Molly 5x09 is wrong. 5x08 plays instead. All servers.

codebreaker

Season 6 is missing

Milks26

The Mimic season 1 episode 5 is missing (US & EU servers)

Shinny: Added to table. Tks. [ Last edited by shinny at 2-16-2015 21:16 ]

codebreaker

Season 1 from 1x09 - 1x12 plus Season 2 & 3 are missing

codebreaker

Season 1 from 1x08 - the end of the season are missing

Piper222

The first uploaded episode titled "Ghost" is actually the unaired pilot of the series. The following episodes ("The Target" - "Omega") have been given the title of the prospective next episode (e.g. the episode titled "Omega" on viptv is actually the episode "Briar Rose"). The second to last episode ("Omega") and the last episode of season 1 ("Epitaph One") are missing
[ Last edited by Piper222 at 2-18-2015 12:22 ]

codebreaker

According to the homepage 1x13 should be Change Me and not "Mom Me" as listed

Shinny: Title related issue therefore will not be recorded on the table per the guidelines in post 1 [ Last edited by shinny at 3-7-2015 13:09 ]

codebreaker

Season 3 is missing

Milks26

Law & Order season 10 episode 5 freezes a tcompletely 6:43  (US version only)

Shinny: Not recorded as it's working ok for me. [ Last edited by shinny at 3-7-2015 12:41 ]

codebreaker

With 7 episodes in total the real 1x01 is missing as VIP has the pilot in it's place

codebreaker

Is missing episodes 1x12 through to 1x20

codebreaker

With 7 episodes in total and VIP has only 6 I'm guessing it's the same as Babylon

kemo

Can we still buy Fs using Amazon gift card. if not can you please tell me the various options for getting Fs? Thanks Thanks

codebreaker

All the options are in the forum if you look Bitcoin Payment available now and SUPER Big Special Offer