misheck

hi i have just made a purchase via the friendvista site and my F$ have not been credited to my account. The message came through that payment had gone but i am still to be credited or receive e-mail confirmation of transaction, although cash has been debited. I am not impressed and having read the threads above, i think you are becoming a bit complacent due to an increase in customer base, but if members start feeling that the payment method is becaming "dodgy" then you will have flight...Please resolve the query i sent and i can enjoy my show. regards

lbjedward

Hello, I am sorry for the issue and your 10F$ have been credited to your account. Please check out.

lbjedward

Hello, I am sorry that this payment was failed to get through, please check out your CC payment history.

sineadnoonan

All sorted for me now - thank you.

codebreaker

That's good to hear

misheck

i am still waiting to get my issue resolved. I am not getting any feedback either from the Live Customer support.

waterlilybarb

The Live Customer support doesn't work very well, which is why we instruct members to send a PM to lbjedward.

lbjedward

Hello, I am sorry for the issue, could you plese send a PM to me with your order number?

jwebb

I have tried to pay via credit card.  I am from the USA and have had the bank unlock the card. Is there a way to pay via paypal as I have done that before?

Thanks

codebreaker

SUPER Big Special Offer

http://www.friendvista.com/forum ... 6191&extra=page%3D1

Kenny5357

Hi I have been charged for 30F$ via my CC but still have no F$ on my account, the payment has been taken as it is showing on my statement. could you please advise

thanks

Kenny5357

waterlilybarb

You will need to send a PM to lbjedward. He is the only one able to look into it for you.

waterlilybarb

For anyone who has not seen the post, please follow the instructions here.

aldynool

Please explain why and how my F$ not yet in?

waterlilybarb

If you had paid attention to where you made your other post (you can find that by clicking on your name, then on "my replies"), you would see I posted a reply earlier today here.

aldynool

Barb pay attention please, I asked when I will have my F$. Cas my money has been deducted by u

Thanks

aldynool

Will we get points in the end or it's all a fraud?

codebreaker

You will get your credit at some time it's just the new payment method has had some teething problems and with lbjedward being absent has made it take longer than usual

waterlilybarb

If you actually read my reply in the other thread, you will have seen that it's a matter of waiting for Admin to check in and credit your account. I provided an explanation as to why things might be delayed. I see you've been a member since 2011, so I'd think you'd know by now that there is nothing fraudulent about the site.

aldynool

Yes, but I have never experienced it before. My only concern is, how long and will it happened again. We all like previous payment arrangements. Anyway I decided to just wait. As I have no other choices. Just wait.