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Subject: ANY UPDATES FROM THE SERVER/ADMIN? [Print This Page]
Author: rickman    Time: 4-24-2009 01:44     Subject: ANY UPDATES FROM THE SERVER/ADMIN?

For the past few days we are experiencing some time outs, log in problems and slow responses in this site... and very recently, lbjedward announces that the Friendvista.com was updated. Either they updated the server or what we are not sure because still some of the members including myself experience the same problem. Can we ask with kwargalla ( as the moderator of Site Management) any updates or announcement from the ADMIN reagrding this matter? Many loves this site that's why we are appealling your kind attention. Thanks!
Author: waterlilybarb    Time: 4-24-2009 18:15     Subject: Reply 1#1 rickman's post

I'm sorry for this inconvenience, but the mods haven't yet heard from Admin either. When we know, so will you.
Author: rickman    Time: 4-26-2009 03:28

just hoping that Admin will take action to this matter as soon as possible.
Author: gabsimom    Time: 4-26-2009 03:55

They are just taking longer than we would like. On the upside no forum trouble yet today but it is early and I have yet been over to vip.
Author: rickman    Time: 4-26-2009 04:08

well, in the forum page it sometimes stop for me today but i just refresh the page to continue...
Author: rickman    Time: 4-27-2009 21:31

HEY FOLKS! looks like its back to normal now... if not 100% yet maybe about 95%.... i'm having no troubles surfing around.... CHEERS!!!!
Author: bala    Time: 4-28-2009 01:50     Subject: Reply 1#1 rickman's post

Here a response from the admin
Quote:
Originally posted by lbjedward at 4-28-2009 09:29 I am sorry for about slowness issue. It resulted from our server provider's ISP. We have to give up that server and move all sites to the server located in US. Test results show it's much better ...
Author: rickman    Time: 4-28-2009 03:27     Subject: Here a response from the admin

Hello Bala, that's a GREAT relief to everyone!!! let's enjoy again watching great shows!!!! CHEERS!!! to LBJEDWARD and the Team... a big thank you......... Hope everyone now is enjoying!!!!
Author: rickman    Time: 4-28-2009 17:08     Subject: reply 7#7 bala's post

hello bala.... yesterday I watched VIP shows without any problem.... today 24 does not load in both server.... well may be this is a remnant of the bugs... please relay this to admin team.... I just lost 2 points
Author: codebreaker    Time: 4-28-2009 17:20     Subject: Reply 9#9 rickman's post

Is it just 24 or is it all shows because i have had lots of problems for 3 or 4 days but i am watching a free show now with no problems
Author: rickman    Time: 4-28-2009 17:31

Yesterday I watched the previous episode of 24, prison break and so u think u can dance and its all working well... including the free shows. today, april 29, I tried to watch episode 20 of 24 but it doesnt load in both server.....
Author: rickman    Time: 4-28-2009 17:32

I checked with free shows today and its working well.....
Author: rickman    Time: 4-28-2009 17:33

the pop up windows of VIP show is only a blank page... and I waited for 4 hours but still a blank page...
Author: waterlilybarb    Time: 4-28-2009 17:54     Subject: Reply 13#13 rickman's post

Strange - I just checked and the shows are listed when I hover on the VIP box. Maybe it's a small glitch only affecting some people.
Author: rickman    Time: 4-28-2009 18:10     Subject: reply 14#14 of waterlily barb's

I just hope so.... coz yesterday it rans well...
Author: gabsimom    Time: 4-28-2009 18:11

try using a different browser. We recommend firefox but others work too.
Author: rickman    Time: 4-28-2009 18:22

tried everything tina.... anyway, i just hope that it will be ok again soon... i am chatting with the CS right now
Author: rickman    Time: 4-28-2009 18:24     Subject: reply 16#16 gabsimom's post

No.4-Customer-Support : 11:00:54 Hello! Welcome to viptv.net. What can I do for you? I: 11:01:46 Do you have an answer now to my question WhY episode 20 of season 7 of 24 doesnt load on both server? No.4-Customer-Support : 11:13:21 yea, our technical people are checking No.4-Customer-Support : 11:13:25 just a min, pls No.4-Customer-Support : 11:14:31 did u get points lost? I: 11:14:38 yes! I: 11:14:53 2 points only No.4-Customer-Support : 11:14:57 if so, you may send your viewing history to zhang2000 or lbjedward, the administrator on friendvista.com via PM or send email to service@tv-video.net, and he will check into and reimburse your lost points. I: 11:18:11 that is not my concern right now. to view the episode and make the VIP shows working is what my priority! its easy to reimburse lost points. but the frustrations of the viewers is quite tough! got it? No.4-Customer-Support : 11:18:33 yea. I c No.4-Customer-Support : 11:19:16 our technical people are checking and fixing that No.4-Customer-Support : 11:19:22 so sorry for any inconvenience
Author: rickman    Time: 4-28-2009 18:28

I tried it with different browsers.... firefox, IE, opera and safari but it doesnt load anyhow...
Author: waterlilybarb    Time: 4-28-2009 18:48     Subject: Reply 19#19 rickman's post

If CS is aying they are working on a technical problem, I'd wait a while longer. It seems odd though, because it loaded fine for me.
Author: dognxtdoor    Time: 4-28-2009 19:00     Subject: Reply 19#19 rickman's post

episode 20 started for me on the first try.....
Author: rickman    Time: 4-28-2009 19:02     Subject: reply 20#20 barb's post

yeah right barb.... patience
Author: rickman    Time: 4-28-2009 19:04     Subject: reply 21#21 dognxtdoor's post

tried it many times dan.... it doesnt work for me today
Author: rickman    Time: 4-29-2009 00:49

oh yes! got it after my 39th try!!!! and lost 14 points...
Author: bala    Time: 4-29-2009 00:52     Subject: Reply 24#24 rickman's post

no you can click same episode 30 times within a 24 hour period and no point should get deducted That how system is set up so you shouldn't lost 14 points trying. please note your viewing history doesn't show you how many points you lose. you need to keep your own record
Author: rickman    Time: 4-29-2009 03:11

no bala, you can check my viewing history.... before I start opening the episode, I had 26 points.... and when I got to watched it after that 36th try, I only have 10 points. and this is the only show that I am watching in VIP channel aside from the so you think you can dance that my wife watched. I dont know
Author: rickman    Time: 4-29-2009 03:12

bala, do you want me to PM to you my viewing history?
Author: bala    Time: 4-29-2009 03:44     Subject: Reply 27#27 rickman's post

i can't check your viewing history but you can send a pm to Ibjedward explaining the situation
Author: rickman    Time: 4-29-2009 04:19

bala I PM to you my viewing history. you can check it . thanks
Author: gabsimom    Time: 4-29-2009 05:23

Bala nor even us super mods can tell whether you were charged or not by looking at your viewing history. Send it to Lbjedward along with a description of what happen. I recommend you try watching in realplayer mode. if you get a time out message you can always hit stop and start again and this will prompt it to reset and start again. You can also do it with the pop up window but realplayer mode seems to work better. please give us a full description of what has been happening.
Author: raucousbeccy    Time: 4-29-2009 19:24

I am using Firefox and Realplayer and every time I try to watch a show it will freeze half way through and say 'communicating' I try with both US and EU servers and the same problems. I have never had problems with the service before and it is beginning to get very frustrating now because I have paid for a service which I can't use. I tried speaking to someone via CS chat and they were no help at all. Some one please help or explain why the service has suddenly stopped working all of a sudden!
Author: serena75    Time: 4-30-2009 01:31     Subject: Reply 31#31 raucousbeccy's post

Have you tried the suggestions in this thread?
Author: shinny    Time: 4-30-2009 02:56

You should also read this post => Points Allocation Per Show - Some Help as sometimes you think you've lost points, but you may not have. Read this, if you think you still believe points were taken in error then PM your viewing history to lbjedward
Author: rickman    Time: 4-30-2009 17:39

done it. just waiting for a reply from lbjedward
Author: rickman    Time: 5-1-2009 03:41

hello mods, I think my points was already reimbursed. And I guess the admin gave me an early christmas present... THANK YOU much ADMIN! And I guess the servers are back to normal again... I hope!
Author: rickman    Time: 5-1-2009 03:42

and thank you too moderators!!!



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