Subject: Help! Bought points under wrong user ID [Print This Page] Author: janeta1 Time: 11-15-2008 09:04 Subject: Help! Bought points under wrong user ID
Ok, I am totally frustrated. I only use FriendsVista to buy F$ for VIPTV. I once again forgot my password, so tried to reset it....11 times! It never worked. finally found an email from the last time I did this. Different username but figured what the heck.. At least I can sign on to FV. I thought I would have the option to specify where the F$ came from. So I proceeded and bought my F$. Signed back on to VIP and tried to convert points. WRONG! Now I have point under one user name and VIPTV under another!
Your best recourse would be to send a PM to lbjedward one of our Admins and ask if the points can be applied to the correct account. I shall also send a PM to alert him to your problem. Author: lbjedward Time: 11-17-2008 01:10
Hello, I have replied you in email, please check your inbox. Author: janeta1 Time: 11-20-2008 20:08
Thank you. i'm back in action! Author: trulee Time: 11-21-2008 07:05 Subject: Reply 4#4 janeta1's post
Glad the problem has been resolved. Thanks for letting us know.
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