Subject: Points Allocation Per Show - Some Help [Print This Page]
Author: shinny Time: 10-14-2008 11:23 Subject: Points Allocation Per Show - Some Help
When you login you will see the below screen as a VIP member:
This is a screen shot of the Viewing History before any VIP shows were viewed
(90210 is a free show per 14 Oct 08):
You can select a VIP show up to 30 times within a 24hr period and only be charged 2 points in total. Below is a screen shot of the viewing history after watching a VIP show 4 times:
Below is a screen shot of the points balance after watching the show 4 times. As you can see, only 2 points were taken in total:
Note: In some rare cases we have had issues with more than 2 points taken in error. In order for you to keep track of your points balance, please always have a look at the above screen and note your balance before selecting a new show. If you suspect that you have had more than 2 points taken, then please send a copy of your Viewing History to lbjedward
Many thanks for your continued patience as we make improvements to the site
[ Last edited by 01torres at 10-15-2008 13:29 ]
Author: ayaan30 Time: 5-18-2009 16:14 Subject: thank you
thanks for the help Sinead.
Author: ayaan30 Time: 5-20-2009 03:47 Subject: hi please help (lost points)
Hi Sinead,
I have pm-ed lbj twice now in the last few days,but have not received any answer.
here is what i sent him, can you help please?
.. i have just made my first purchase and i am trying to watch an episode of desperate housewives.
however as i didn't know which episode i had seen already,(as they don't have a title or short description) i opened a few of them,3-4 before finding it.
now, its working perfectly but i noticed that i have been charged for those episodes too.
your colleague in customer service advised me to write to you about it, so i was wandering if there is anything you can do to rectify the situation and also perhaps give me some directions so that i can avoid doing this in the future...
10033547 Desperate Housewives Season 5 22 2009-05-18 10:13:52 91.106.227.194
10033534 Desperate Housewives Season 5 21 2009-05-18 10:12:09 91.106.227.194
10033529 Desperate Housewives Season 5 19 2009-05-18 10:11:47 91.106.227.194
10033527 Desperate Housewives Season 5 16 2009-05-18 10:11:22 91.106.227.194
Thank you in advance.
A
Author: shinny Time: 5-20-2009 04:28 Subject: Reply 3#3 ayaan30's post
Hi there,
Just to check (and I know codebreaker said the same on your other post) but when you sent the PM did you tick (check) "save a copy in outbox" at the end? If so, the PM won't have gone to Ibjedward, it's a bug in the system. So have a look at that first to make sure it went. It should be in your "tracking" section and not the "outbox" section if it has sucessfully gone. Also, if it is still in bold then ibjedward hasn't read it yet.
You are correct to say that it will charge you for those two episodes again. You can click up to 30 times on the same episode in a 24hr period and you won't be charged. Outside of that, you will be charged again.
What we tell people (and I do this myself!!) is to either keep a list (I use excel as I find it easy to sort) of all the shows you've watched so you check that the next time you go to load an episode or send a PM to yourself with the lasts episodes you've watched, so again you can keep track.
I hope this helps. I've given you some forum points (which you can convert to VIP points) as you weren't aware of this before.
Shinny
Author: waterlilybarb Time: 5-20-2009 11:12 Subject: Reply 4#4 shinny's post
I actually send a PM to myself telling me which episode(s) to watch next. That way it's right here on the site, and I never have to search through the episodes to see which one I looking for.
Author: audracwalker Time: 5-14-2010 19:46 Subject: Lost points due to incomplete viewing
Hi there,
What can I do to restore 2 points for an episode that suddenly froze and left me a message "timed out", I went to reload the video on the American stream and that time the message said invalid".
On my view history it shows that I accessed the show twice, but I never got to complete the episode.
Robin Hood Season 2, Episode 6
Author: trulee Time: 5-15-2010 07:51
Quote:
Originally posted by audracwalker at 15-5-2010 03:46 
Hi there,
What can I do to restore 2 points for an episode that suddenly froze and left me a message "timed out", I went to reload the video on the American stream and that time the message said inval ...
Author: iaerafy Time: 8-10-2010 21:56
Thank you for your sharing ,I like them very much,and I like the tera gold and ffxiv gil game,if you have time,you can try them.
We do NOT allow SPAM on this site. I have edited out the links in your post.
[ Last edited by waterlilybarb at 8-11-2010 11:23 ]
Author: waterlilybarb Time: 8-11-2010 08:21 Subject: Reply 8#8 iaerafy's post
Actually, unless there is a glitch, you should be able to watch the show on EITHER server up to 30 times/24 hours on the initial F$.
Author: sheibs Time: 8-18-2010 02:21 Subject: F$ to points
Hey, To purchase F$ I'm directed to choose to pay 10$ for 10 F$ or 20$ for 20 F$ etc. My question is: How many points is equal to 1 F$? If I pay 20$ (U.S. dollars) do I receive 20 points. If an episode of a tv show requires 2 points am I spending 2$ to watch it? Or do I receive 10 points for each F$ or U.S. dollar? O-kay. I can not think of any other way to ask this one question. thanks!
Author: codebreaker Time: 8-18-2010 02:33 Subject: Reply 10#10 sheibs's post
Go into your account in VIP and look at the Exchange F$
Author: Mnemosyne Time: 8-18-2010 02:34
there are several options, e.g. 10 F$ get you 80 points, 20 F$ get you 200 points etc.
check here, you have to be logged in though
http://vip.tv-video.net/index.php?mod=members&fun=payment
Author: ltoledano Time: 12-9-2010 19:22
hi what is the cost of one episode?
was the price raised from last year?
Author: waterlilybarb Time: 12-9-2010 20:51 Subject: Reply 13#13 ltoledano's post
The costs have not changed. Most animated shows are 1 point, while all others are 2 points, unless they are in the free section. The actual cost out of pocket, if you buy F$, depends on the exchange rate at the time. Points can also be obtained by being active in the forum, where you can earn points that can be converted for VIP viewing.
Author: zzaina Time: 1-28-2011 13:09 Subject: computer went crazy
last night i was watching brothers and sisters and the same screen opened maybe 40 times. then when i got it to stop and tried to resume watching i got an error message that said i exceeded the number of clicks allowed in a 24 hour period and i couldn't watch anything.
i lost a lot of points due to this happening. help??
Author: waterlilybarb Time: 1-28-2011 13:30 Subject: Reply 15#15 zzaina's post
The only thing I can think to suggest is to follow the instructions in post #1 and send a PM to lbjedward explaining what happened.
Author: zzaina Time: 1-28-2011 19:08 Subject: Reply 16#16 waterlilybarb's post
thank you!
Author: waterlilybarb Time: 1-28-2011 19:40 Subject: Reply 17#17 zzaina's post
You're welcome. Please post again if you have any more difficulties, or to tell us when your problem has been resolved.
Author: piyushgrace Time: 2-14-2011 22:06
Thanks a lot .......
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Author: schulenn Time: 4-30-2011 03:13 Subject: no points
I've paid and have 40 pts but somehow it shows me that I cannot watch because I have no points.
Schulenn
Author: baybaykids3 Time: 5-8-2011 11:05 Subject: POINTS!!!!
Hi everyone,
I have sent several PM's to Ibj since March and up until now I have not received a response from him. In the meantime, I have lost 16 Points. This is soooooo not fair. I am no longer watching on this site until I get my points back. Such a shame
Author: codebreaker Time: 5-8-2011 11:12 Subject: Reply 21#21 baybaykids3's post
When you sent your PM did you save a copy if yes you need to re-send it and then you can check your tracking to see when it has been opened when the Bold type disappears
Author: shoesies Time: 5-5-2014 10:20
Hi,
My points just went from 8 to -198 after watching one show worth 2 points. Any ideas on what went wrong and how to fix this?
Author: waterlilybarb Time: 5-5-2014 11:59 Subject: Reply 23#23 shoesies's post
Please only post about a problem once. I have posted a reply in the other thread you posted in here. The moderators are volunteers, and we reply as soon as we're able.
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