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Subject: Point Conversion? [Print This Page]
Author: sweetkathryn74    Time: 5-12-2008 16:31     Subject: Point Conversion?

Just wondering what was going on with point conversion.  I see that there was no deadline set after may 5th, and it sounds like points aren't getting converted.  I can be patient, I was just wondering if maybe there was a problem with the system or maybe an illness with the person who handles that?  Don't mean to be a pest or anything, just wondering cause I'm out of points
Author: trulee    Time: 5-12-2008 17:06     Subject: Reply 1#1 sweetkathryn74's post

As you may be aware, this type of administration is handled by our admin staff who are based in China. That in itself can pose problems with timezones and sometimes available staff to carry out these functions.

I am sure that the points will be converted in as timely a matter as possible and  apologise for the delay.  I know it can be fustrating not being able to view your favouritee shows due to lack of points.
Author: sweetkathryn74    Time: 5-13-2008 02:29

Thanks for the reply   It can be frustrating, but I'm pretty patient   and I always think this site is worth waiting for...I LOVE it!!!
Author: KaitlynReynolds    Time: 5-13-2008 14:11

I know that members should be patient, and that is all fine, I understand all that. Time zone problems, being too busy, actually having a life, I can totally understand and accept all of that.

But still, is it normal that it takes so long and that there isn't even a new thread up? They skipped a whole week.

Did something like that happen before?
Author: waterlilybarb    Time: 5-13-2008 15:23     Subject: Reply 4#4 KaitlynReynolds's post

It happens every so often.  It's possible the person in charge - usually Xin - goes away or gets sick, and forgets to pass on the responsibility to another administrator, but I'm not exactly sure why it happens.  LBJ sometimes takes over in doing the points conversion.  Maybe something happened that caused them to forget.  Right now, they might be concerned about family members or friends who reside where the worst of the quake hit, so that might be why we've not had a response to the query.
Author: KaitlynReynolds    Time: 5-13-2008 15:27     Subject: Reply 5#5 waterlilybarb's post

Oh my, the earthquake. I totally didn't think about that. Thanks for reminding me, now I feel bad. I hope everyone's alright. They should take their time for their families and friends, we can wait.
Author: shinny    Time: 5-13-2008 15:33     Subject: Reply 6#6 KaitlynReynolds's post

Don't feel bad, you asked a very valid question.
Author: waterlilybarb    Time: 5-13-2008 15:34     Subject: Reply 6#6 KaitlynReynolds's post

That's OK.  I know LBJ has logged in since the quake, but not for long, so we haven't heard any news from the administrators.
Author: dannixx    Time: 5-13-2008 16:43

Where was the earthquake? I didn't even know about it. Haha.
Author: waterlilybarb    Time: 5-13-2008 17:09     Subject: Reply 9#9 dannixx's post

There was an earthquake in China yesterday that registered 7.8 on the Richter scale, and the death toll is already over 10,000  - hardly a laughing matter.

HERE is a link to news from today about it.
Author: dognxtdoor    Time: 5-13-2008 21:33     Subject: Reply 9#9 dannixx's post

I agree with Barb the Haha was really not needed, ignorance is not an excuse for insensitivity.
Author: sweetkathryn74    Time: 5-14-2008 03:11

My thoughts and prayers are with all those affected by this terrible thing.  I too didn't think about the quake when I made this thread.  Sending love and *hugs* to all affected.

Kathryn
Author: delygirl    Time: 5-16-2008 13:22     Subject: activation

Does anyone know if there is someone else to contact about late activation as Lbj is not picking up the pm I sent, and with good reason, I also tried Stone. It's been three days since my payment went through and I don't really have many points because I always do a 30 day activation.  I don't want to be a bother, but last month I waited almost 2 weeks, and I'm just really hoping that doesn't happen again.
Author: shinny    Time: 5-16-2008 14:06     Subject: Reply 13#13 delygirl's post

You should contact Zhang2000 he's the newest administrator and is on here more regularly.

I hope it gets resolved soon for you.
Author: delygirl    Time: 5-16-2008 14:27     Subject: Reply 14#14 shinny's post

Thank you I sent a pm, you guys rock with your quick responses
Author: dannixx    Time: 5-16-2008 17:30

I wish I could get some more points.



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