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Subject: Anyone Compensated for Lost Money [Print This Page]
Author: jcfinc    Time: 5-24-2014 17:09     Subject: Anyone Compensated for Lost Money

Has anyone actually received points or a refund for monies paid?
Author: Milks26    Time: 5-24-2014 17:49     Subject: Reply 1#1 jcfinc's post

Yes. I have personally paid several times for points and received them. This is not a sham website if that's the direction you're going to. I understand your frustration, but you will receive the points that you paid for.
Author: jcfinc    Time: 5-29-2014 21:46     Subject: Not talking about the past, I am talking about now!

I recently lost $20, sent the admin an email 6 days ago, along with these posts. No response, No Points.
Author: waterlilybarb    Time: 5-30-2014 11:13     Subject: Reply 3#3 jcfinc's post

I am not sure why there has been a delay, but Admin always makes good on purchases. In your email, did you include your site username? That is necessary for any points to be credited to your account. I can't give you an exact time, as I don't know why you haven't received a reply yet, but I can assure you that you will get the points you paid for.
Author: jcfinc    Time: 5-31-2014 07:32     Subject: Re: Points or Compensation

We are now at 9 Days without points or compensation. That being the case, why would anyone try add money to VIPTV ever again? Just to get burned again?
Author: Milks26    Time: 5-31-2014 08:17     Subject: Reply 5#5 jcfinc's post

It's unusual for LBJ to be unavailable for that many days without any contact, but, rest assured it is not deliberate. System delays in any business is possible or the delay could be of a personal nature. We have been asking for your continued patience for several days now, and I know its probably redundant right about now, but, your points will be credited.
Author: jcfinc    Time: 6-1-2014 18:04     Subject: Re: Points or Compensation

"It's unusual for LBJ to be unavailable for that many days without any contact, but, rest assured it is not deliberate." I am now more concerned with the fact that "they" have my credit cared information.
Author: waterlilybarb    Time: 6-2-2014 10:00     Subject: Reply 7#7 jcfinc's post

I understand your concern. The only thing I can say is that we have never had a member report that their credit card information was used for anything other than what they purchased. I wish there was more I could do to expedite the situation.
Author: jcfinc    Time: 6-2-2014 10:30     Subject: I can understand that..

"member report that their credit card information was used for anything other than what they purchased" I can appreciate that, however how many times have they taken money and provided nothing?
Author: waterlilybarb    Time: 6-2-2014 11:23

Quote:
Originally posted by jcfinc at 6-2-2014 13:30 "member report that their credit card information was used for anything other than what they purchased" I can appreciate that, however how many times have they taken money and provided nothing?
As far as I am aware, zero times. We have had delays in the past, but every member who waited received what they purchased. We do not delete posts that cite legitimate concerns. For members who have had similar experiences in the past and have posted about it in the forum, they all reported that they were credited the points they purchased, and some were given more because they had to wait. Since there is nothing else I, or any other moderator, can do that is all I have to say on the subject.
Author: jcfinc    Time: 6-6-2014 06:49     Subject: Not anyone has been compenstared?

Has anyone that lost money on a credit card received an email from the admin??
Author: jcfinc    Time: 6-6-2014 17:08     Subject: Re: Points added plus extra

The admin just added points to my account, more than I paid for. Thank You
Author: waterlilybarb    Time: 6-6-2014 17:11     Subject: Reply 12#12 jcfinc's post

Glad to hear it, and happy viewing.
Author: sal247414    Time: 6-6-2014 19:19     Subject: A Big Thankyou for your help!

Thank you so much for being so prompt! What an unexpectedly nice surprise. All is well with my account again



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