Subject: Have Not Received VIP Card (Post Here) [Print This Page] Author: gabsimom Time: 7-16-2007 19:22 Subject: Have Not Received VIP Card (Post Here)
A VIP Card will be issued to you within 24 hours of your initial donation transaction. This information will be emailed to the email address provide by you to Paypal. See here for more information: http://vip.tv-video.net/index/paypal.html
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<p>Having received your VIP Card you will then need to activate your information by logging in to the VIP site and entering the serial number and corresponding password given to you. Please refer to: http://www.tv-video.net/page/vipcard.html for a Manual VIP Card setup walkthrough. Once you have activated your card you will then acquire VIP Membership and the equivalent points. The quantity of VIP Points is accounted by your donation amount. Be sure to activate the card before the given expiration date.</p>
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<p>Please note if you do not receive the VIP Card within 24 hours, send an email to donation@tv-video.net or a PM to lbjedward the Administrator. The following info is required and most can be found in your Paypal donation verification letter:</p>
<p>Paypal Account/E-mail Provided:</p>
<p>Donation Amount:</p>
<p>Transaction ID:</p>
<p>Registered Username on the VIP Channel:</p>
<p>from janenjab</p>
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<p>Don't worry your issue will be resolved.</p>
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<p>After you have checked everything and P.M.ed post here.</p>
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Extra tip from dognxtdoor: Please make sure that you have checked your junk mail folders on your e-mail account before sending the PM/email. Author: gabsimom Time: 7-16-2007 19:42
Thanks Janenjab for making everything look so nice.. Author: waterlilybarb Time: 7-16-2007 22:09 Subject: Reply #2 gabsimom's post
Great post Gabsimom! BTW, I LOVE your Kermit! I actually watched The Muppets Take Manhattan this afternoon.
Really, it's not easy being green. Author: G.R.I.T.S Time: 7-17-2007 15:06 Subject: ??
Still waiting for the VIP card. It hasnt been delivered to the junk mail. And I didn't pay
with paypal, but a credit card. I've sent the PM to administrater. AND I have posted
here. Sooooo....
Just a thought: It would benefit this site to do a better job with this. People are
already leary when they put that card number on the interent.
A couple of my friends told me they were going to wait until I did this before they
do. They are those leary people. Author: janenjab Time: 7-17-2007 15:10 Subject: Reply #4 G.R.I.T.S's post
I believe I replied to you in another post about this. The only way we accept payments is through Paypal so even if you paid via a credit card through the Paypal site you would still have been requested to submit an email address and Paypal in turn would send you a confirmation email that includes the Transaction ID.
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Please give the administrator some time to respond. Most admins of this site are located in China and the time difference can affect the response rate. Please be patient. Author: lbray_103 Time: 7-22-2007 17:01 Subject: vip card not received
How long does it take for the moderator to respond? It's been about 48 hours now and am just what kind of response time I should be expecting. Thanks in advance. Author: janenjab Time: 7-22-2007 17:06 Subject: Reply #6 lbray_103's post
I'm not sure if you are aware of this but there has been some severe weather in the country where the Super Moderator and admiins that are in charge of issuing VIP Cards are located and this may be affecting their ability to access the internet and issue out VIP Cards. I apologize for the inconvenience and we will try to get the issue resolved as soon as possible. Author: lbjedward Time: 7-22-2007 21:13 Subject: Reply #6 lbray_103's post
Within 24h as well,
Thanks for your donation and patience.
I have responded your PM, and details is enclosed in my response. Author: turiel Time: 7-23-2007 18:58
Hi,
Still waiting for the VIP card, almost 2 days. I understand about the bad weather, just wanted to mention it so it doesn't get lost in the floods Author: waterlilybarb Time: 7-23-2007 19:05 Subject: Reply #9 turiel's post
No worries, your VIP card will arrive as soon as possible. Things will be back to normal within a day or two. Once again, thanks for your patience. Author: Rizer Time: 7-24-2007 22:59 Subject: Have not gotten VIP card
It has been over 24 hours since i donated and i got no vip card in my email. Help! Author: waterlilybarb Time: 7-24-2007 23:05 Subject: Reply #1 Rizer's post
Please make sure that you have checked your junk mail folders on your e-mail account. If there is nothing there please do the following: <br><br>
Please note if you do not receive the VIP Card within 24 hours, send an email to donation@tv-video.net or a PM to Stone the Super Moderator in charge of dispensing VIP cards. The following info is required and most can be found in your Paypal donation verification letter: <br><br>
Paypal Account/E-mail Provided<br>
Donation Amount<br>
Transaction ID <br>
Registered Username on the VIP Channel<br> Author: Rizer Time: 7-25-2007 09:21 Subject: Reply #10 waterlilybarb's post
I did not recieve an email in 24 hours i sent a PM to lbjedward with the information Author: lbjedward Time: 7-26-2007 00:52 Subject: Reply #7 Rizer's post
Thanks for your donation.
We have directly updated your membership and charged corresponding VIP points into your account. Please check out. Author: BklynDoll Time: 8-2-2007 02:44 Subject: Reply #14 lbjedward's post
I need my Membership updated too. I've been waiting for over a week now since I donated through Paypal. Author: magic4u Time: 8-2-2007 02:48 Subject: Reply #15 BklynDoll's post
please surrply all this info in a pm to lbjedward as ap
Paypal Account/E-mail Provided
Donation Amount
Transaction ID
Registered Username on the VIP Channel Author: BklynDoll Time: 8-2-2007 03:06 Subject: Reply #16 magic4u's post
Thanks Magic. I just did as you suggested. Author: Dazzalam Time: 8-4-2007 07:38 Subject: Reply #1 gabsimom's post
hi, i can't access my paypal email address any longer...it was my old cable email. I need my vip card to be sent to my frindvista accout email? Author: thequinn81 Time: 8-4-2007 09:43 Subject: Vip card
I never received an email from paypal with my confirm letter. My card was charged. Is there any way to get my trans id? Author: magic4u Time: 8-4-2007 09:47 Subject: Reply #19 thequinn81's post
try asking them for a statement of your transactions it should be on your paypal home page also check your junk folders for your vip card chris Author: gypsiegirl66 Time: 8-4-2007 09:56
I asked to have my VIP points converted on 7/21/07, now I have ran out of my donation points and am waiting for my new donation VIP card (I ordered 12hrs ago). If my earned points had been converted, I would have enough to last me until I get my donation points. On 7/21 I had enough to get 20pts converted, now I have 37pts so I can at least get 30 converted. I don't understand why it has taken so long to get my earned points converted.I really want to continue enjoying all the VIP shows on tv-video.net!! Also, I watched part of a show at about 3am and it wont let me re-watch it even though its within 24hrs and I have only clicked on it twice.(i guess because I'm out of points, but that shouldn't matter) Hope someone can help! Someone suggested that I PM "bjedward" which I did. How long do you think it will be before I can get back to watching shows??
Thanks to anyone who answers!!
Peace,
Gypsie Author: magic4u Time: 8-4-2007 10:32 Subject: Reply #21 gypsiegirl66's post
hiys gypsie
i have taken this up with the admin on your behalf and others and am waiting for a reply sadly its 0200 in the morning there and as to when things get done we will have to wait till they wake up as i belive they need thier beauty sleep badly
sorry on behalf of the site once again to anyone waiting on this issue Author: gypsiegirl66 Time: 8-4-2007 12:28
I appreciate that very much and normally I'm not an impatient person, but It's been since th 21'st of July and now I have no points left. I'm right in the middle of a show that I fell asleep during last night and even though I should still have like 28 more free clicks left it wont let me start it over. I guess because I'm out of points, but I already paid for this one. Anyway thank you for you r time and help, I really do appreciate all the peeps here.
Peace,
Gypsie Author: lbjedward Time: 8-4-2007 21:02 Subject: Reply #23 gypsiegirl66's post
Thanks for your support. I am so sorry for the inconvenience, I have noticed relevant admin to handle it for you asap. I will track it to the end. Author: nagaem Time: 8-24-2007 20:24
I signed up (donated) for a VIP account a few weeks ago.
When I donated I received an email stating my VIP points were charged to my account directly, so a VIP card wasn't needed.
Today I ran out of points, so I donated again. A few hours after my donation was made, my account was re-instated back to a "VIP Member". After watching a show, I went to click on another episode and my account had been changed back to a "Normal Member".
Can somebody tell me why this happened and what I can do to resolve it? Thanks! Author: lbjedward Time: 8-25-2007 05:09 Subject: Reply #25 nagaem's post
Due to hackers’ attack, all information on database server inputted from Aug. 6 to the morning of Aug. 25. are deleted and can not be resumed, including accounts registered in this period. We are terribly sorry for this issue. Now we open Account Resumption Forum to reissue VIP cards to VIP members who made donation(s) in this period. Please VIP members who registered or/and made donation(s) in this period re-register your username and reply a thread in Account Resumption Forum with your donation transaction ID(your all donations in this period) and username on VIP channel we will issue new VIP cards to you again in 24h. VIP cards contain full of corresponding VIP points equal to your donation amount. We sincerely apologize for this issue and beg your understanding and support in this matter. Author: studiojek Time: 8-26-2007 02:43
I did not recieve an email in 24 hours. I just sent a PM to lbjedward with the information, as well as an email. Please let me know! Thanks and thanks for all your hard work! Author: magic4u Time: 8-26-2007 10:17 Subject: Reply #27 studiojek's post
hi nowdays they dont send out vip cards they credit your account direct Author: gmjones1986 Time: 8-26-2007 12:18 Subject: still have yet to receive a working card
I donated the night before last and when i woke up i had received 2 emails one with my original card and another email with a new card and an explanation about the hacker attack. both cards don't work. i have tried making a new account and using both cards...nothing. It just keeps saying that whole invalid thing. I have posted in the resumption forum and it has been 24 hours like it says in the message on top of the screen. no email or points have been credited and no one will tell me anything.IF you could PLEASE help me with this i would greatly appreciate it. here is my info
Card number 1:VIP116942
Card number2:VIP116942
Paypal info
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Username gmjones1986 or gmjones2007 (this is one new one i made yesterday to try the cards on)
Payment Details
Item Price: $10.00 USD
Total: $10.00 USD
Order Description: Acquire VIP Status
Buyer: Anna Lakritz
Business Information
Business: donation@tv-video.net
Contact E-Mail: donation@tv-video.net
Your Confirmed Address
Shipping Info: Edit
United States
Shipping Method:
Receipt Number: 2820-1769-1156-5168
Confirmation number 56A68424H46852008
stars@163.netAuthor: magic4u Time: 8-26-2007 23:13 Subject: Reply #29 gmjones1986's post
there is a special thread for this situation http://www.friendvista.com/forum ... &extra=page%3D1
as said in earlier posts put these things in the right place so they can be dealt with thanks Author: wyrm11 Time: 8-27-2007 08:29 Subject: No VIP Card
Hi, I donated on Sunday morning at 2 AM Pacific time and I have not yet received my VIP card (it's been over 24 hours).
When I donated, I sent the email with the relevant information as well.
Please let me know what I should do from here. Author: magic4u Time: 8-27-2007 08:54 Subject: Reply #31 wyrm11's post
hi send a pm to lbjedward the site admin and he will look in to it for you there is a backlog as you can imagine but it shouldnt take long please include all details from the paypal email you got
thanks magic4u Author: wyrm11 Time: 8-27-2007 09:08
Not sure if this applies to converted forum points as well? Do I need to buy a card in order to use converted forum points? Author: magic4u Time: 9-1-2007 07:57 Subject: Reply #34 ms.smith's post
no of course not as long as you are a vip member also when you convert points they go straight to your vip account now no cards are sent thanks magic4u Author: roxyrenee13 Time: 9-3-2007 08:04
I made a donation Saturday morning (9/1/07) and I have not received my VIP card yet. Author: magic4u Time: 9-3-2007 08:11 Subject: Reply #36 roxyrenee13's post
have you signed in to vip to see if it accepts you?? as most of the time now you are credited straight in to your account . if this dont work please come back to us
magic4u Author: roxyrenee13 Time: 9-3-2007 12:57
I logged in and it still lists me as a normal member. I have my receipt number and everything from paypal. Author: magic4u Time: 9-3-2007 13:51 Subject: Reply #38 roxyrenee13's post
ok then send the transaction id to lbjedward and he will reinstate you Author: peace.freeborn Time: 10-25-2007 20:33
I am posting here... Author: rufpup Time: 11-1-2007 16:42 Subject: donated twice
well i donated twice...where do u go to get refunded or it can just carry over it that is easier
If you donated twice in error and you want a refund, I would suggest you send a PM to lbjedward explaining what has happened. Alternatively you can leave the donations as they are and the points will be uploaded onto your account allowing you to watch the shows.
May I thank you on behalf of the site for your donation(s). It is what helps to keep the site running.
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