Subject: request reimbursement for point deducted when the stream is not available? [Print This Page]
Author: matessa Time: 1-22-2013 04:43 Subject: request reimbursement for point deducted when the stream is not available?
Anyone help with whom I need to contact regarding this?Lots of points get used where there is no available stream and want to ask for the points back - any ideas?
Author: codebreaker Time: 1-22-2013 04:46 Subject: Reply 1#1 matessa's post
Lost pts? Send a PM to lbjedward
Check this thread
http://www.friendvista.com/forum ... 9334&extra=page%3D1
Author: waterlilybarb Time: 1-22-2013 08:37 Subject: Reply 1#1 matessa's post
Please follow the link posted by codebreaker. It's helpful if you include a copy of the affected part of your viewing history, if you're able. Admin is more than happy to give reimbursement for lost points.
Also, please note that usually, when you get the "stream not found" message, if you refresh the page and try again, the show will work. You have 30 attempts per 24 hours to watch any episode (on either server) on your initial points. It is often helpful to check the forum if you are getting that message to see if others are having problems with a particular episode.
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