Subject: Not receiving credit [Print This Page] Author: bnizzle Time: 4-23-2012 08:24 Subject: Not receiving credit
Just wondering the best way to contact and speak with customer service because I registered and signed up for viptv and then bought F$, but it's not showing up on my account. What can I do to figure out what's going on? Author: codebreaker Time: 4-23-2012 08:31 Subject: Reply 1#1 bnizzle's post
Have you tried live support who are on-line now and you will find the link on any one of the shows Author: bnizzle Time: 4-23-2012 08:38
i'm trying to do that now, but no one is getting back to me.. Author: codebreaker Time: 4-23-2012 08:50 Subject: Reply 3#3 bnizzle's post
Have you checked to see if your transaction has gone through at your end and as you only registered yesterday I'm not sure how long it takes for your first transaction to go through Author: waterlilybarb Time: 4-23-2012 10:58 Subject: Reply 1#1 bnizzle's post
Also, if your transaction HAS gone through, have you exhanged your F$ for points here? You need to do that manually for the points to show up in your account.Author: bnizzle Time: 4-24-2012 05:26
Yea, I don't really know. The transaction has gone through, card charged. Logged in to see if it was showing up yet and still isn't. I know I have to exchange the F$ to points, but it's still just saying I have 0F$ yet it's charged my card. No one responds to the live support either. Author: codebreaker Time: 4-24-2012 05:42 Subject: Reply 6#6 bnizzle's post
Send a PM from here to lbjedward explaining your problem but give him time to respond
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