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Subject: lost payment/points [Print This Page]
Author: anneastlake    Time: 2-28-2012 20:59     Subject: lost payment/points

I paid for F$ and tried to transform them into VIP points. But error in returning to VIPTV -URL not found so now VIPTV recognises that I have F$ 20 but I can't change them into points. What do I do now?
Author: waterlilybarb    Time: 2-28-2012 23:09     Subject: Reply 1#1 anneastlake's post

It doesn't sound like you actually lost anything. Have you tried again? If that doesn't work, send a PM to lbjedward explaining your problem.
Author: Douai171    Time: 6-16-2012 01:35     Subject: PURCHASE

acquiring and exchanging points Hi-below is the receipt for my purchase of points, however this purchase has not been acknowledged by your system, therefore I cannot exchange my dollars and acquire my vip membership. Please help. Vous avez envoyé un paiement de $20,00 USD à Dan Wang. 16 jun 2012 02:12:57 CEST Nº de reçu : [ mod snip to protect privacy ] Bonjour mark saunders, Ce débit apparaîtra sur votre relevé de carte en tant que paiement en faveur de PAYPAL *PAYMENT2. Informations sur le marchand Dan Wang payment2@friendvista.com Instructions à l'attention du marchand : Aucune Informations sur la livraison mark saunders Le Calypso Entree B 35 route des serres 06240 Beausoleil France Mode de livraison Non indiqué Description Prix unitaire Qté Montant 20F$(bought by Douai171) Nº de l'objet : [ mod snip to protect privacy ] $20,00 USD 1 $20,00 USD Total : $20,00 USD D'un montant de : €16,34 EUR Vers un montant de : $20,00 USD Taux de change : 1 EUR = 1,22399 USD Nº de reçu : [ mod snip to protect privacy ] Veuillez conserver ce numéro de reçu pour référence ultérieure. Vous en aurez besoin si vous contactez le Service clientèle de Dan Wangou de PayPal. Utilisez PayPal la prochaine fois ! Il semble que vous possédiez déjà un compte PayPal. Lors de vos achats en ligne, il est plus rapide et facile de payer avec PayPal. Vos informations financières sont sécurisées et ne sont jamais communiquées aux marchands lorsque vous payez. [ Last edited by waterlilybarb at 6-16-2012 12:33 ]
Author: waterlilybarb    Time: 6-16-2012 09:48     Subject: Reply 3#3 Douai171's post

Please note that in our How to Become a VIP Member - (Donations, Points, & More) thread that it states:
Quote:
If your account has not been updated within a 24 hour period after your donation has been made then you can send your donation details indicated below to let us help you. Serial number of your donation ( this can be found in donation history in your member's center) Username used on the VIP Channel
I suggest you wait. I know transactions often go through within minutes, but sometimes it takes a bit of time for the transaction to be verified. If it still hasn't gone through by tomorrow, then send a PM to lbjedward.



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