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Subject: Points not coverted [Print This Page]

Author: mahesh22k    Time: 11-8-2010 16:43     Subject: Points not coverted

I bought points worth of 20$ and they are not yet put into my vip account. Can you please advise. In case this is based on request, can you please credit my points to my vip account.
Author: waterlilybarb    Time: 11-8-2010 18:51     Subject: Reply 1#1 mahesh22k's post

You have to convert them yourself. Go to your account on the VIP site. Click on "Exchange F$", and choose 200 points, which is what $20 gets you. You could be watching within minutes.
Author: stormraven    Time: 11-11-2010 11:33

Hey Barb, Not quite the same problem, but I was wondering if anyone besides me had noticed a significant delay in getting game site points converted to VIP points? I usually see mine converted within 5 days, and it's been over a week. My son told me the other day that he still has a conversion pending from last month. I just assumed the admin team was still busy with upgrades, and was willing to cut them some slack, but maybe it's time to pm LBJ? Cheers! Storm
Author: shinny    Time: 11-11-2010 11:41

Hey Storm, I'll bring this thread to lbjedward's attention. Thanks for letting us know.
Author: stormraven    Time: 11-11-2010 19:24

Thanks Shinny! Cheers! Storm
Author: lbjedward    Time: 11-11-2010 22:35     Subject: Reply 5#5 stormraven's post

Hello, I am going to convert all requests right now, please check out later.
Author: shinny    Time: 11-12-2010 04:23     Subject: Reply 6#6 lbjedward's post

Great, thanks for letting us know
Author: mahesh22k    Time: 11-14-2010 22:02

Thank you for the information. I appreciate it.
Author: waterlilybarb    Time: 11-15-2010 11:55     Subject: Reply 8#8 mahesh22k's post

We're always happy to be of assistance.




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