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Subject: OverCharging [Print This Page]

Author: lmitch33    Time: 2-26-2010 13:51     Subject: OverCharging

Please audit my account. I am being overcharged for viewing. I can get a video to come up every now and then and it is charging for those that are not loading. I found out today, which I will try later, to restart my computer after each successful viewing but I never know when that will be. It is rarely on a first attempt. I am not sure as to how much I have been overcharged but at last count it was 8. Thank you for your attention to this matter. Larry
Author: waterlilybarb    Time: 2-26-2010 13:56     Subject: Reply 1#1 lmitch33's post

Sorry for the issues you are having. Please send your request for reimbursement via PM to lbjedward.
Author: iaerafy    Time: 7-25-2010 21:42

Sorry,I don't experience it,only with the game,but I don't remember what to do for it had been a long time. Edited by a Moderator for unsupported links [ Last edited by shinny at 7-26-2010 10:04 ]
Author: lynnbarr    Time: 9-1-2010 12:38

Hi I thought you could watch the same episode of a series as often as you like within a one month period, I have been charged six points for the same episode of Angel series 2 within the time limit, could i be refuned the points.?? lynn
Author: gabsimom    Time: 9-1-2010 13:04

it is 24 hours not 30 days.
Author: taryam    Time: 9-1-2010 14:17     Subject: Long time customer, problems with VIPTV account

Hello I have always experienced problems with my realplayer playing movies and tv programs, i believe it is the connection in my country as i do not face this when i am abroad. For this reason, i have always used unlimited membership on my vip account. This time, i decided to try the credit account and i have lost a lot because of it. If the system administrator will check, they will find that i have repeatedly lost many credits trying to play the same episode over and over again due to our bad connection. I will be renewing my membership to unlimited but ask that someone please check my log history and return the credits i have lost. I have been a loyal customer to the site and would appreciate assistance. Thanks User name: taryam
Author: gabsimom    Time: 9-1-2010 14:25

Please send a PM to lbjedward in detail with a copy of your viewing history.. thank you




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