Subject: Max click-to-play? [Print This Page] Author: angelsj Time: 7-8-2009 11:08 Subject: Max click-to-play?
Hello, I just tried to watch a show and got this message,
"You have reached the max click-to-play number in 24hrs: 500, please upgrade your membership to continue watching or try again tomorrow."
I'm not sure what this is about, we haven't watched anywhere near 500 shows in the last 24hrs, and we already have unlimited watching. Author: shinny Time: 7-8-2009 11:29 Subject: Reply 1#1 angelsj's post
Hi there, it seems to be glitch in the system and will clear at 23:59 GMT. Just as a matter of interest, are you full VIP member?
Thanks, Shinny Author: angelsj Time: 7-8-2009 11:33
depending on your criteria, but i believe so. we pay for unlimited viewing every month. Author: shinny Time: 7-8-2009 11:42
Hi there, yes you are VIP. Unfortunately there isn't anything you can do right now. It will clear at 23:59 (about 3 hrs 20 mins from now) but do send a PM to Ibjedward to let him know this happened to you.
Use this link to do so => PM lbjedward
I've given you a few forum points for the inconvenience also, these can be converted into VIP points. Author: angelsj Time: 7-8-2009 15:56
Will do, thanks Author: angelsj Time: 7-8-2009 18:36
It did not reset. sigh.
Any other ideas?? Author: dognxtdoor Time: 7-8-2009 18:39 Subject: Reply 6#6 angelsj's post
If you have not done so already as suggested above please send the PM to LBJedward and he should reset that for you. Also I would suggest requesting 24 hours credit to your unlimited viewing.
Let us know if you have any problems sorry about this. Author: angelsj Time: 7-8-2009 18:54
Live customer service fixed it for me!!
Yeah!
Thanks everyone Author: waterlilybarb Time: 7-8-2009 19:43 Subject: Reply 8#8 angelsj's post
Wonderful! Thanks for letting us know. Author: delygirl Time: 7-23-2009 06:28
I just received this message as well, and I also have unlimited viewing. I just purchased more f$ and bought unlimited viewing again since mine is going to expire in a few days, but it didn't fix the problem any ideas? Customer support is not on line now and I did send them a message. Author: shinny Time: 7-23-2009 07:26 Subject: Reply 10#10 delygirl's post
Hi there, unfortunately none of the moderators on the forum can fix an issue with the site. So can you send a PM to Ibjedward and he can fix it for you? Click on this link to send the PM => PM Ibjedward or keep an eye on the live CS. They are online now as I type this Author: delygirl Time: 7-23-2009 07:35 Subject: Reply 11#11 shinny's post
thank you will do Author: delygirl Time: 7-23-2009 07:53 Subject: Reply 12#12 delygirl's post
tried customer service they just said to send an e-mail, Guess I'll try lbjedward, see if I get a response Author: shinny Time: 7-23-2009 10:55 Subject: Reply 13#13 delygirl's post
Ok, let us know how you get on. Ibjedward is in China, so just bear that in mind. Author: tycoonworld Time: 8-5-2009 10:49
I am so fed up: this is the second time that this stupid max-click-sign appears!!!! And of course, just when I acquired unlimited watching...I know I have to send a pm to Ibjedward and I will also try to get it fixed by live cs - but it is soooo annoying!!! Author: bala Time: 8-24-2009 23:58 Subject: Reply 15#15 tycoonworld's post
Well this first time i got it
You have reached the max click-to-play number in 24hrs: 100, please upgrade your membership to continue watching or try again tomorrow."
i only watch 5 episode yesterday Author: tycoonworld Time: 8-25-2009 00:30 Subject: Reply 16#16 bala's post
I am mourning too as it has just happened to me for the fourth time!!! Author: bala Time: 8-25-2009 00:44 Subject: Reply 17#17 tycoonworld's post
i got it reset by ibjedward send him a pm and he fixed it for me Author: lbjedward Time: 8-25-2009 00:50
I am sorry for this long annoying problem.
Today we find where the bug is and fix it.
Now we are back on the former rule: max 100 clicks in 24hrs. Author: tycoonworld Time: 8-25-2009 00:59 Subject: Reply 18#18 bala's post
The same here I am soooo happy!!! Author: bala Time: 8-25-2009 01:05 Subject: Reply 20#20 tycoonworld's post
now i can watch new episode of the closer Author: tycoonworld Time: 8-25-2009 01:09 Subject: Reply 21#21 bala's post
Guess who else
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